Audience

Anyone looking for a retention marketing tool solution

About Patch Retention

Patch Retention is a customer retention platform that offers a suite of tools designed to enhance customer engagement and loyalty. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, analytics and insights, referral programs, and customer segmentation. These tools enable businesses to deliver personalized messages, understand customer behavior, and implement effective retention strategies. Patch Retention also provides an RFM (Recency, Frequency, Monetary) analysis feature, allowing businesses to gain deep insights into customer segments and tailor retention strategies with precision. By integrating these capabilities, Patch Retention aims to boost customer loyalty, reduce churn, and drive long-term success for businesses.

Integrations

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Company Information

Patch Retention
Founded: 2011
United States
patchretention.com

Videos and Screen Captures

Patch Retention Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online

Patch Retention Frequently Asked Questions

Q: What kinds of users and organization types does Patch Retention work with?
Q: What languages does Patch Retention support in their product?
Q: What kind of support options does Patch Retention offer?
Q: What type of training does Patch Retention provide?

Patch Retention Product Features

Customer Loyalty

CRM
Customer Activity Tracking
Loyalty Card System
Member Portal
No-Card Loyalty System
Rewards Management
Corporate Memberships
Discount Management
Gift Card System
Membership Management
Referral Tracking

Patch Retention Additional Categories