Palmate

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

Proze is a cloud-based Internal Communications solution for sending rich newsletters and targeted content to employees based on their title, role, department and more. Offers deep integration with MS Office 365 applications such as Teams and Sharepoint (included Active Directory or Workday sync), and includes a simple drag-and-drop interface for easy email creation. Features include: * Dynamic content targeting to each employee's interests, role or department. * True embedded-video and audio-podcasting inside Outlook * Embed interactive polls, quizzes, comments and article bookmarking * 30+ Tracking and Trending reports * Customizable (and lockable) templates and role-based permissions * Integrate/embed content into Teams and Sharepoint * Countdown clocks for special events/deadlines * SSO logins with extensive back-end security - 20 years experience. * Time-zone broadcasting, and "resend to inactive employees"