PMS Cloud Integrations

Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication. Exelysis, through group based routing, allows the intelligent distribution of calls and the optimal utilization of agent resources. With Exelysis Contact Center, each call can be multiply tagged based on its characteristics, allowing for fine grained handling. An agent group acts like the bonding agent between calls and handling agents. Groups can abstract skills, departments and campaigns, providing great flexibility when modelling the call routing scenarios. Groups can be bundled in sets, allowing more complex scenarios to be implemented. Queueing of calls is performed dynamically, based on the call’s characteristics. Priorities allow for delicate tuning of call handling order, and advanced features like priority levels allow assigning important calls to agents concurrently with their streamlined workload.

Cosmetic Factory is a PLM SaaS, all-in-one and modular for brands, manufacturers and distributors in the cosmetics industry. It covers all the functional dimensions necessary for the creation, management and international marketing of cosmetic products. From the marketing brief to the global commercialization, including R&D, formulation, testing, international compliance, pilot batches, packaging or labels, Cosmetic Factory offers expert support at each stage of development and allows your different departments to collaborate, notably with its integrated PMS. Among the key features, the Formula Check, which is based on Artificial Intelligence, indicates whether a formula is compliant with regulations on one or more markets by analyzing the formula but also the product typology and the target. Its formulation cycle module guarantees time savings in the development of new products, with its advanced raw material comparator, real-time regulatory compliance calculation, etc.

REACH Factory is an all-in-one, modular, cloud-based and fully interfaceable with your IS software for all industries where traceability and management of chemical substances have become a requirement. With its regulatory knowledge base on 380 global regulations and 300,000 chemical substances, REACH Factory is at the heart of the CSR policy of companies. Its SDS Factory module ensures the creation of your SDSs in record time. Their global compliance, local adaptation and translation are managed directly by the software with the latest updated versions. Its PDF Reader module can assist in the digitization of data and accelerate the management of MSDSs within the enterprise, freeing teams for more essential tasks. Complemented with its SAFE Factory module, chemical risk management is simplified and automatable. The same goes for the calculation of the forecasted and actual ICPE/SEVESO status, which is automated according to the digitized data of the SDS and the stored quantities.