PHPKB Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Get to know your customers. Get a deeper understanding of your customers. Google Analytics gives you the free tools you need to analyze data for your business in one place. Google Analytics 4 (GA4) is the latest iteration of Google’s analytics platform, designed to provide a deeper and more comprehensive understanding of user behavior across websites and apps. Built with a privacy-centric approach, GA4 leverages event-based tracking instead of session-based tracking, enabling more flexible and detailed data collection. It offers advanced features like cross-platform tracking, machine learning-powered insights, and predictive analytics to help businesses better understand customer journeys and make data-driven decisions. With improved integration with Google Ads and customizable reporting, GA4 empowers organizations to optimize their marketing strategies while adhering to evolving privacy regulations.

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​LDAP is a comprehensive resource dedicated to the Lightweight Directory Access Protocol (LDAP), a mature, flexible, and well-supported standards-based mechanism for interacting with directory servers. Often utilized for authentication and storing information about users, groups, and applications, an LDAP directory server serves as a general-purpose data store applicable in various scenarios. Provides basic information about directory services and the LDAP protocol.​ Assists in finding the appropriate directory server, client API, or LDAP-based tools suitable for different environments.​ Offers links to various standards documents and reference guides for in-depth exploration of the protocol.​ Features posts related to directory services, including software release news, new standards documents, specifications, and how-to articles.​