Audience
Workforce planning solution for contact centers and retailers
About PHENICIA
PHENICIA, thanks to its performance, is the tool which makes it possible to achieve the objectives of quality of service, cost balance and social satisfaction by having the necessary resources at all times. Indeed, when it comes to calculating the future, the most important thing is to be based on a good forecast. PHENICIA, with the mathematical methods of forecasting that it uses, makes it possible to obtain forecasts from historical data, the error of which is often less than 3% of the observed reality. Our software's optimization algorithm ensures rigorous compliance with individual staff constraints, as well as legal and company-specific constraints. Our team accompanies you step by step from the drafting of the specifications, during the configuration and the installation of the software, and assists you during the entire period of use.
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Integrations
No integrations listed.
Company Information
Diags
France
www.diags.fr/logiciel-de-planification-du-personnel/
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Product Details
Platforms Supported
Cloud
Support
Phone Support
Online