Audience

Workforce planning solution for contact centers and retailers

About PHENICIA

PHENICIA, thanks to its performance, is the tool which makes it possible to achieve the objectives of quality of service, cost balance and social satisfaction by having the necessary resources at all times. Indeed, when it comes to calculating the future, the most important thing is to be based on a good forecast. PHENICIA, with the mathematical methods of forecasting that it uses, makes it possible to obtain forecasts from historical data, the error of which is often less than 3% of the observed reality. Our software's optimization algorithm ensures rigorous compliance with individual staff constraints, as well as legal and company-specific constraints. Our team accompanies you step by step from the drafting of the specifications, during the configuration and the installation of the software, and assists you during the entire period of use.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Diags
France
www.diags.fr/logiciel-de-planification-du-personnel/

Videos and Screen Captures

PHENICIA Screenshot 1
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Product Details

Platforms Supported
SaaS
Support
Phone Support
Online

PHENICIA Frequently Asked Questions

Q: What kinds of users and organization types does PHENICIA work with?
Q: What languages does PHENICIA support in their product?
Q: What kind of support options does PHENICIA offer?

PHENICIA Product Features

Workforce Management

Labor Projection
Variable Workforce
Budgeting & Forecasting
Skills Tracking
Employee Lifecycle Management
Time & Attendance
Scheduling
Performance Appraisal
Recruiting Management
Contractor Management