Audience

Real estate agents looking for a state-of-the-art PM Inspect app for completing inspections, maintenance requests and accessing contacts on the go

About OurProperty

OurProperty automates all the repetitive tasks. A cloud-based platform that lets you automate your business, increase work efficiency, reduce stress, and improve communication. Learn about our features. Maintenance Inspections. Arrears. Tenant Acquisition. Payments Leases. Compliance. There's an App for that. OurProperty incorporates the needs of property managers, landlords, tenants and tradies into one easy-to-use system with four individual portals. OurProperty for Agencies. OurProperty combines an online platform for desktop and laptop use, with a state-of-the-art PM Inspect app for completing inspections, maintenance requests and accessing all your contacts on the go. OurProperty for Tenants. OurTenant is an all-in-one app for tenants to manage their tenancy, lodge requests, submit photos, pay their rent, view their lease, contact their property manager and more. A smart system for smart maintenance managing. OurProperty engages with the tenant, landlord and tradie to allow

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Integrations

No integrations listed.

Ratings/Reviews - 3 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

OurProperty.com.au
Australia
www.ourproperty.com.au

Videos and Screen Captures

OurProperty Screenshot 1
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Product Details

Platforms Supported
Cloud

OurProperty Frequently Asked Questions

Q: What kinds of users and organization types does OurProperty work with?
Q: What languages does OurProperty support in their product?

OurProperty Product Features

Real Estate Property Management

Landlord Database
Insurance Management
Late Fee Calculation
Maintenance Management
Owner Portal
Vacancy Tracking
Credit Check
Billing & Invoicing
Tenant Portal
Contact Management
Website Management
Residential Properties
Commercial Properties
Rent Tracking
Portfolio Management
Tenant Database
Payment Processing
Tax Management
Lease Management
Expense Management

OurProperty Verified User Reviews

Write a Review
  • An OurProperty User
    Tenant
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Illegal fees, tons of bugs, waste of time"

    Posted 2025-08-21

    Pros: There is nothing this app does that wouldn't be done better with email and EFT. I wouldn't recommend anyone use this app as a tenant, and as a property manager this app engages in unlawful conduct on REA's behalf that will risk infringement action by Consumer Affairs. Just don't use it.

    Cons: The app attempts to force tenants to pay illegal fees by not providing a fee-free method of payment which is against residential tenancy law in Victoria
    The app makes direct EFT payment difficult by changing the details every month
    The app emailed my references 3 times in a row
    The app had a bug where the property manager couldn't view my supporting documents for the application
    This business makes its money through unlawful rent fees and selling tenant personal data to promotional partners, under the guise of a "rewards programme" for taking fees they are unlawfully taking

    Overall: Opt out. As a tenant you can't be forced to sign up to an app to execute a tenancy. You must be offered a fee-free electronic payment method.

    Read More...
  • Ken T.
    Manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Bad service, Not easy to use, Time waste"

    Posted 2024-05-15

    Pros: Provide a way for people to pay by credit card with more debt and high service fees charge.not user friendly as tenant. it was not simply. agent also not use the function for it. just empty , but they tried to use the system to charge high fees.

    Cons: High charge for tenant, not easy to use tools. more than 2% for credit card surcharge fees. not friendly to use. i do not recommended this product to others. lots of bugs as well.

    Overall: Provide a way for people to pay by credit card with more debt and high service fees charge.not user friendly as tenant. it was not simply. agent also not use the function for it. just empty , but they tried to use the system to charge high fees.

    Read More...
    Reply from OurProperty
    Posted 2025-01-29
    Thank you for your feedback. Our platform offers a range of payment methods, including fee-free options, but your property management agency determines which methods are available. We recommend discussing this directly with them to resolve any concerns. We're committed to supporting agencies in providing the best experience for tenants and appreciate your input.
  • Craig F.
    Renter
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Makes paying rent more comlicated than needed"

    Posted 2023-07-15

    Pros: Nothing, zero, nothing , have nothing positive, just money grubbing con artists putting tenants last.

    Cons: Formerly, I paid my rent via transfer from my bank app to agents account, the agent received it within 24 hours, now, I have to transfer to a wallet, wait for the money to appear, it took 3 days and then , I have to transfer from said wallet to agent, so, instead of rent payments taking 24 hours, they now take 4 days.

    Overall: Negative, it has made paying rent difficult and more complicated than ever needed, the worst CRM I have ever experienced.

    Read More...
    Reply from OurProperty
    Posted 2025-01-29
    Thank you for your feedback. We understand your frustration with payment delays, and we’re sorry for any inconvenience caused. Since your experience, we’ve introduced faster clearance times to improve the payment process. We hope you’ve noticed the improvement on your end. We’re committed to supporting our property management agencies in delivering a smoother experience for tenants and appreciate your input as we continue to make enhancements.
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