Audience
Enterprises looking for third-party software support services for IBM software to gain better quality service and dedicated technical support
About Origina
Origina is the world's leading independent third-party software support provider for IBM software. Our independent Global IBM® Experts provide dedicated support for more than 800 IBM products licensed under the Passport Advantage program. Customers enjoy 24x7x365 customer support tied to a binding Service Level Agreement (SLA) which delivers response times as quickly as 30 minutes from when an issue is raised. Customers that switch from IBM to Origina for software support enjoy fixed-cost savings that reach 50 percent annually. These savings are compounded by the absence of forced upgrades and a software maintenance strategy that maximizes the value of IBM software by extending its longevity. Origina provides the next generation of software support by adhering to three core principles within its service, extend the lifecycle of the software, protect the security and stability of the software and enhance the functionality and performance of the software.
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Company Information
Origina
Founded: 2012
United kingdom
www.origina.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Origina Frequently Asked Questions
Q: What kinds of users and organization types does Origina work with?
Origina works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Origina support in their product?
Origina supports these languages: English.
Q: What kind of support options does Origina offer?
Origina offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Origina integrate with?
Origina integrates with: IBM FileNet Content Manager, IBM Cloud, IBM Cognos Analytics, IBM DataStage, IBM Db2, IBM Informix, IBM MQ, IBM Netcool Operations Insight, IBM Storage Protect, IBM Sterling Connect:Direct, IBM Tivoli Monitoring, IBM WebSphere Application Server, and IBM OpenPages.
Q: Does Origina have an API?
Yes, Origina has an API.
Q: What type of training does Origina provide?
Origina provides training in the form of documentation, live online, and webinars.
