Orders.co

Pros: N/A.

Cons: They approached my business trying so hard to sell us their product. Finally convinced us to sign up. First step was to give them $100 set up fee. They called me over the phone and I gave them the credit card information and they emailed me some forms to sign. Seeing the forms, I changed my mind and call them less than 10 minutes after the phone call and ask them to stop everything, I even sent them an email declaring our change of heart in writing. Being Friday night they wanted me to wait till Monday to talk about this. I did tell them that I am not going to change my mind, but they still wanted me to think it over the weekend. I asked them to everything on pause because I knew I wouldn’t change my mind. on Monday morning I called them and asked them again to stop everything and to refund me back the set up fee. They said they cannot return the set up fee although they have not done any sort of set up at all, and I had not even signed the actual forms of agreement to continue working with them.

Overall: This is a rip off. I asked them what the hundred dollar is for and in response they said it’s for setting up the menu and sending us the equipment. No menus was set up and no equipment was sent, so why do they have to charge us for doing nothing? I do understand when they say nonrefundable set up fee, but I guess that should apply when they actually start doing something, in my case it only took me 5 minutes after giving them my credit card information to stop the process and they literally had done nothing for my company. I am writing this here to warn you to read all the paperwork before agreeing to the set up fee. This is outrageous.