OptumIQ

Clinical health is vital, but achieving better outcomes requires a deeper level of care. HELIOS presents a 360° view encompassing all aspects of a member’s health. A holistic member view coupled with intelligent workflows allows the care team to collaboratively determine appropriate interventions and reduce avoidable re-admissions. VirtualHealth’s HELIOS platform enables unparalleled collaboration and coordination with the member and their care team and provides broad visibility across the healthcare organization. By connecting the entire care team across one integrated ecosystem, our clients can go beyond traditional care management and drive increased efficiency, transparency, and cost reduction.

Whether seeking treatment for a common cold or a chronic condition like diabetes or heart disease, when people are sick or have a family member facing illness, they often have questions, concerns, or could use guidance to ensure they understand and are able to adhere to their treatment. Health Dialog offers a suite of personalized population health solutions that address these issues and empower your members to improve their whole-being health, while reducing overall costs. Our healthcare experts provide one-on-one health coaching through personalized outreach to help identified members better manage their chronic conditions, such as asthma, diabetes and heart disease. We identify members at-risk for nonadherence, determine the best method for engaging them, and educate them to encourage ongoing medication-taking behavior. Give your members 24/7 access to a live registered nurse who can provide clinical advice, refer services, impart skills and provide relevant educational materials.