Audience
Companies searching for a Live Chat solution
About OnlineChatCenters
OCC has been providing live chat support to over 18,000 websites since 2005. When it comes to connecting business owners with their website visitors in a real time chat, OCC chat support software is proven as the premier software for live support. Join the ideal solution in providing web chat support to your customers and visitors seeking personal advice and expertise. For established businesses, the Premium Version releases the full features of OCC not available in Free, with just some of the features including chat window customization, chat history, the ability to purchase additional a la carte operators/departments & real time language translation. Quite possibly the most competitive pricing for enterprise live chat, OCC Enterprise gives users all the features, unlimited operators, unlimited websites & unlimited departments all kept secure & encrypted with 256-bit SSL. The most affordable enterprise level chat software!
Popular Alternatives
My LiveChat
If you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go. With inserting a simple piece of HTML code, a floating chat button that doesn't interfere with your website design, and key features to help you do chat right, you'll be chatting to your website visitors without any cost. My Live Chat equips you to offer instant, delightful support experience. With live chat, your customer service operators can anticipate what a visitor is going to type next and accordingly transfer chats to other agents to reduce resolution time. Agents can use features, such as canned responses in live support software to offer real-time quality answers. Built to empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats.
Learn more
HumanBot
Train our self-learning AI chat with your website URL, PDFs, knowledgebase, or document files. Watch as it effortlessly digests your information and delivers human-like responses to brand-specific queries. No more canned and generic responses. Activate a friendly AI human to carry out warm and impactful conversations with your customers using hundreds of text-to-speech voices featuring all popular languages in real-time. Engage your visitors in real-time live conversations, providing instant support and assistance. Add unlimited employees to handle high volumes of inquiries, deliver personalized experiences, and boost customer satisfaction. Use our huge library of done-for-you templates to hit the ground running and launch your chatbot within a second. No technical experience is needed. Record, track, and analyze chat history, traffic data, and analytics. See what customers are saying and boost revenue and ROI with data-driven optimizations.
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LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs.
• All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history.
• Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more.
• Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more.
• HIPAA, ADA and PCI compliant
• Quick, easy installation. No setup fees or contract.
• Free 30-day trial
• Free training and 24/7 Support
• #1 rated 7 years running as best live chat and SMS help desk platform
• #84 Inc. 500 fastest growing companies
Learn more
Provide Support
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively.
Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility.
With Provide Support Live Chat you get:
All features included in any plan
Unlimited number of chats
Multiple domains support at no extra cost
Flexible chat window and chat button customizations
Embedded or popup chat window
Operators grouping and unlimited departments
File transfer
Flexible chat access restrictions
Powerful chat statistics
Chat transcripts storage with viewer app
Chat agent apps included into price
Unlimited live product assistance 24/7
Learn more
Pricing
Starting Price:
$2 per month
Integrations
No integrations listed.
Company Information
Motava
www.onlinechatcenters.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Training
Documentation
Support
Online
OnlineChatCenters Frequently Asked Questions
OnlineChatCenters Product Features
Live Chat
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Customizable Branding
Transfers / Routing