Audience
Utilities that want to support customer interactions
About NorthStar
Customers are the lifeblood of your utility. Their satisfaction is a priority and measure of your success. Modern technologies provide the opportunity to empower staff and deliver consistent customer service experiences at every touchpoint. NorthStar Customer Information System (CIS) helps utilities manage millions of customer accounts and utility bills every month. From new account set-up to credit history profiling, NorthStar CIS supports all customer interactions through a robust, reliable, and highly configurable application suite.
Pricing
Starting Price:
$250000.00/one-time
Integrations
Company Information
Northstar Utilities
Founded: 1976
Canada
www.northstarutilities.com
Videos and Screen Captures
UtilAbility
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want.
Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.
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CUBIC
The CUBIC® Comprehensive Utility Billing and Control System is designed to provide a powerful billing and CIS (Customer Information System) for utility operations. It supports robust customer information, billing, and cash receipting functions, usage, and bill/payment history, plus a myriad of report options. It supplies important functions like multiple search criteria for account inquiries, real-time updating and electronic input, and receipting interfaces. Reports provide extensive statistics based on customers, services, rates, routes, and much more. CUBIC® powerful receipt processing supports traditional receipt processing and high-speed scanning systems. Everything is online including bill/payment and usage history, deposit and service information, as well as a consumption graph for each individual service. Accounting is highly controlled by the system as well. NARUC reporting is easily accomplished with CUBIC®.
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EDIFICE
EDIFICE Utility Billing software solutions provide utility districts and departments with comprehensive software tools for water billing, sewer billing, fire protection billing, stormwater billing, electric billing, refuse and recycle billing, job billing, and many other types of metered and non-metered services. EDIFICE emphasizes ease of use and is designed to help your staff serve your customers quickly and efficiently. EDIFICE consists of a complete utility billing and customer relations management solution, from billing to service management, mobile work orders, full financials, and much more. EDIFICE Mobile Work Orders extends the EDIFICE Service Management module directly into the field and is integrated with Service Billing/Jobbing and Inventory, which creates a seamless workflow environment from the field to the back office. Architected and built by Northern Data Systems, EDIFICE utility billing software is a highly integrated yet modular system.
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bSmart ORMS
bsmart ORMS is a commercial off-the-shelf cloud based Utility Operations & Revenue Management System. The robust platform leverages the mobility and cloud to give all the stake holders of the utility a complete solution comprising of operations, Automated Spot billing, Payment collection systems, Revenue Management , Consumer engagement, Smart Metering needs, Command control center and mobile based Monitoring and analytics as a unified system giving an edge to reduce the losses, improve consumer satisfaction.It is a advanced Mobile first cloud enabled utility platform built with vast experience from internal utility expertise, incorporating the best practices and expertise gained over 2 decades of domain expertise of handling large billing and CIS projects. The software is modular and is highly customizable, configurable, scalable and reliable. Platform offers specific – solution as per customer requirement, measurable benefits with set KPIs,
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From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security.
Product Details
Platforms Supported
SaaS
Support
Online
24/7 Live Support
NorthStar Frequently Asked Questions
NorthStar Product Features
Utility Billing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management
ACH Payment Processing
Cable
Electricity
Move In / Move Out
Natural Gas
Service Call Management
Trash
Water