NewOrg

Pros: NewOrg has met the needs of our organization for more than a decade. The team is amazing and have been able to help us find solutions as the organization grows and our needs or processes change.

Cons: A few things have not been intuitive to our business model, that said with training and use it becomes second nature and has worked and we are happy. Rarely will you find a platform that fits your model perfectly.

Overall: Our overall experience has been extremely positive. The team is extraordinarily responsive, helpful and always design elegant solutions. They take the time to truly understand your needs and business and are super fast at delivering the results. Pricing is also beyond fair compared to other solutions. We have appreciated that.

Pros: The system was customizable to our needs, very user-friendly, and has an excellent support team that is included in our monthly life cycle support fee.

Cons: We had fears of moving to a new platform but we didn't have any issues as we went through the implementation process. As a result, we can't find any cons with the system. It is a really good system.

Overall: We are going from completely paper reliant to database reliant. It was a great process from NewOrg who got us started and helped set up our system and train us. Incredibly helpful team.

Pros: We have been able to go from using multiple spreadsheets, folders, and drives to using only one system to hold all the information we need. NewOrg not only provides great functionality for my data management needs but was able to customize a great online public-facing referral process that has cut down on the amount of manual data entry I had to do previously.

Cons: The calendar does not sync with my Google calendar for security reasons.

Overall: When searching for the right software, we came across a number of systems that worked well for smaller programs but not for growth. With NewOrg, we can grow our small organization into something great without worrying about changing it in the future. This software can handle multiple users seamlessly and be customized to fit our needs. I can easily gather data for grant reports, and no longer have to create formulas to create my charts. Support service is wonderful and was another reason we chose NewOrg.

Pros: - Great support team
- Customizable and expandable
- Wide range of features
- Good training and support features for users

Cons: - Learning curve for staff (though this would be applicable to all CRMs)

Overall: We've used NewOrg as our client database and CRM for several years now. NewOrg is flexible, responsive CRM that has always met our needs, and when the needs change, the NewOrg Support and Development teams are there to support those changes. The NewOrg team is very responsive and easy to work with, and specializing in non-profit organizations, understands the unique challenges to operations in the sector. I would recommend NewOrg to any non-profit organization looking for a scalable CRM solution that can be customized to meet their unique needs.