Audience
Customer & Field Service Leaders
About Neuron7
Neuron7 helps resolve customer & field service issues faster. By analyzing all of your product manuals, past cases, technician notes, and any other data source, Neuron7's AI diagnoses issues and guides your teams through resolution steps. Your experts can curate the AI predictions, elegantly capturing their knowledge while creating a continually learning "resolution system of record" that new team members can use for faster onboarding. Neuron7 provides end-to-end resolution intelligence for self-service, the call center, and field service within your existing CRM or workflow. Modules include intelligent search, service predictions, diagnostic intelligence, and automated resolutions.
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Pricing
Starting Price:
$0
Company Information
Neuron7.ai
Founded: 2020
United States
neuron7.ai/
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Neuron7 Frequently Asked Questions
Neuron7 Product Features
Customer Service
Alerts / Escalation
Call Center Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Workflow Management
Appointment Management
Email Management
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Field Service Management
Service History Tracking
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Time Clock
Work Order Management
Natural Language Processing
Named Entity Recognition
Natural Language Generation (NLG)
Co-Reference Resolution
In-Database Text Analytics
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Tradesman Job Management
For Field Service Businesses
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking