Audience
SMBs searching for a Call Center solution
About Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.
Pricing
Starting Price:
$29 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Nectar Desk
Founded: 2015
Canada
www.nectardesk.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Live Online
Support
Phone Support
Online
Nectar Desk Frequently Asked Questions
Nectar Desk Product Features
Call Center
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Scripting
Campaign Management
Database
Escalation Management
Predictive Dialer
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Scheduled Recording
Recording Bookmarking
Screen Activity Recording
Video Call Recording
IVR
Call Center
Call Logging
Call Recording
Call Routing
Voice Mail
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Telephony
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration
Auto-Dialer
Predictive Dialer