Audience
Contact centers and enterprise collaboration operations seeking a platform to deliver great customer experience
About Nectar DXP
Deliver great customer, agent, and user experiences with an enterprise platform purpose-built for supporting voice, video, and omnichannel communications. A powerful and extensible service management platform that provides visibility, context, and actionable insights across multiple workloads and vendor platforms. Purpose-built for the unique session-based nature of voice, video, and real-time collaboration, Nectar DXP functions as the core platform for Nectar’s portfolio of solutions. Powered by a central correlation engine, the platform associates experience-impacting telemetry from multiple clouds and premises-based data sources to provide end-to-end visibility across the platform, network, and endpoint domains. Nectar DXP makes it easy for you to identify the most important data by surfacing actionable insights in a unique framework built to reflect the way in which people experience real-time communications.