Audience
IT teams looking for an advanced Machine Learning solution
About Moveworks
The Moveworks AI platform combines advanced machine learning, conversational-AI and Natural Language Understanding (NLU) with deep integrations into enterprise systems to completely automate the resolution of IT support issues. Our system is pre-trained to understand enterprise language and common IT support issues. So it starts delivering right away and continues to get smarter over time. Moveworks makes getting help at work effortless. And our Intelligence Engine is the deep AI technology that powers our platform. The system transforms hard‑to‑use resources into bite‑sized solutions.
Integrations
Company Information
Moveworks
Founded: 2016
United States
www.moveworks.com/platform
Videos and Screen Captures
GoTo Resolve
Introducing GoTo Resolve: Refreshingly simple IT support software designed for the ways your teams work today. Support your anywhere workforce with our all-in-one IT platform. Respond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation. Time-optimizing features like unattended access and multi-session handling let agents and employees get more done. With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running. Remote access, support, ticketing, and camera sharing – together at last. GoTo Resolve makes more possible for remote and in-house teams. Speed up resolutions, starting with a fast, frictionless join flow. All the tools an agent needs to resolve issues are right there, including:
- In-session system diagnostics
- Reboot/reconnect
- Admin mode
- File transfer
- Multi-session handling
- and more
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Workativ Assistant
Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support.
Features
Conversational AI platform:
Our no-code conversational AI + LLM platform helps you build simple to enterprise-level chatbots with highly customized AI experiences at scale.
Our easy-to-use, no-code chatbot studio helps you build and manage simple to complex conversations with rich experience, generate contextual answers from a knowledge base, integrate both cloud and on-prem apps, and personalize bots in minutes on Slack, MS Teams, Websites, etc.
App Workflow Automation:
Workativ Assistant has an easy-to-use, no-code app workflow builder that helps you build simple to complex multi-step app-based workflows for chatbots in minutes. Connect chatbots with apps and set workflows with advanced condition
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Amazon Lex
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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AimBetter
AimBetter's RTPS: Real-Time Problem-Solving platform shortens the time for smooth IT Systems operations.
Through 24/7 automatic analysis, AimBetter pinpoints in real time the root cause of IT systems issues in core systems such as SAP Business One, MSSQL, and Oracle, on-premise and cloud. 100% SaaS with all-inclusive pricing, 5-minute installation, doesn't load the analyzed servers.
With automatic DBA capabilities, it provides complete visibility and actionable insights for prompt resolution.
Main Features:
SAAS Cloud-based - Does not load the client’s system
Quick Deployment - 5-minuted installation and get immediate results
Real-time 24/7 analysis – Alerts before the problem is felt by users or affects the company’s performance
Proprietary AI – Artificial Intelligence developed by DBA experts
Holistic view+deep insight - See the whole IT system environment and drill into the details
Security and Data protection - Adds to the company’s protection tools.
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Product Details
Platforms Supported
SaaS
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