Audience

Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support

About Moneypenny

Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.

Other Popular Alternatives & Related Software
ServiceForge
ServiceForge
Keep your business human and open 24 hours. Made for HVAC techs, plumbers, electricians, roofers, restoration companies, and home service businesses. ServiceForge is built for contractors who show up. 24/7 live call answering, emergency dispatch, job scheduling, lead qualification, and customer service - all handled by real people. While others use chatbots and offshore call centers, we believe in human connection. Our North American agents are trained on your business (and they know the difference between a burst pipe and a routine maintenance call).
Learn more
AnswerForce
AnswerForce
Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.
Learn more
Smith.ai
Smith.ai
(10 Ratings)
Smith.ai is a leading provider of 24/7 virtual receptionist services, combining artificial intelligence with live, North America-based agents to deliver exceptional customer engagement. Their offerings include call answering, lead qualification, appointment scheduling, and payment collection, all tailored to meet the unique needs of businesses across various industries. By integrating with popular CRM and calendar systems, Smith.ai ensures seamless communication and efficient client management. Their AI-driven technology enhances service accuracy and responsiveness, while human receptionists provide a personalized touch, resulting in improved client satisfaction and increased lead conversion rates. With transparent pricing and customizable plans, Smith.ai offers scalable solutions designed to help businesses grow and succeed.
Learn more
AnswerConnect
AnswerConnect
Keep your business human with 24/7 call answering from a team of real people. Customizable call scripts help you to capture the best opportunities. With over 20 years of experience, our professional virtual receptionists deliver exceptional service on every call. Features: -- People-powered, professional, and friendly customer support. -- 24/7 call answering, live chat support, appointment scheduling, lead qualification, and more. -- Integrate with popular apps and platforms, e.g., Salesforce, Hubspot, and Zoho. -- Best-in-class mobile app to organize prospect and client communications.
Learn more

Pricing

Starting Price:
$56 per month (20% off deal)
Pricing Details:
$56 per month (20% off deal for life)

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Moneypenny
Founded: 2000
United Kingdom
www.moneypenny.com/us/

Videos and Screen Captures

Moneypenny App

Moneypenny App

Moneypenny App Moneypenny Portal Moneypenny App Moneypenny App
Other Useful Business Software
Auth0 for AI Agents now in GA Icon
Auth0 for AI Agents now in GA

Ready to implement AI with confidence (without sacrificing security)?

Connect your AI agents to apps and data more securely, give users control over the actions AI agents can perform and the data they can access, and enable human confirmation for critical agent actions.
Start building today

Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Phone Support
Online

Moneypenny Frequently Asked Questions

Q: What kinds of users and organization types does Moneypenny work with?
Q: What languages does Moneypenny support in their product?
Q: What kind of support options does Moneypenny offer?
Q: What other applications or services does Moneypenny integrate with?
Q: What type of training does Moneypenny provide?
Q: How much does Moneypenny cost?
Q: What pricing for support is available for Moneypenny?
Q: What pricing for training is available for Moneypenny?

Moneypenny Product Features

Answering Services

America’s best receptionists following your custom script to ensure you never miss a call and have the time to get on with what you do best.

Call Center

Our team of highly-trained receptionists answer your calls exactly as if based in your business and provide your customers with an amazing service experience, day or night.

Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Recording
Database
Manual Dialer
Predictive Dialer
Progressive Dialer

Call Forwarding

Work from anywhere with our receptionists seamlessly forwarding important business calls to you and your team whenever you need.

Legal Answering

Our professional and experienced legal receptionists know exactly how to represent your law firm and help you achieve your business goals, by capturing valuable inquiries and ensuring you’re always ‘open for business’.

Live Chat

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Transfers / Routing
Website Visitor Tracking
Geo Targeting
Screen Sharing
Third Party Integration

Managed Live Chat

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

Virtual Receptionist

Have America’s best virtual receptionists acting as a seamless extension of your team 24/7, capturing inquiries and making your customers smile.

Moneypenny Additional Categories

Page Already Claimed. Claim Again?