Audience
Veterinary businesses seeking a solution to improve their services and provide a better customer experience
About Merlin Veterinary Software
Merlin - Market leading, veterinary technology that works for your practice. The veterinary practice management system that is the hub for your practice. Providing best-in-class connectivity, improved access, flexibility and creating efficiencies in your team. All the functionality you would expect of a veterinary practice management system, plus secure, cloud-based technology that gives you and your team the flexibility to work in a way that makes sense to your practice and your clients. Patient health always comes first. Merlin integrates with a wide range of tools from diagnostic equipment to healthcare plans that support wellness. Owner engagement tools designed to grow loyalty, retention and compliance through creating a deeper connection with your clients. The advanced pricing tools in Merlin are adaptable and dynamic. Easy to use, this tool prevents incorrect and lost charges that directly impact your business performance.
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Developers created Cassadol Equine at Business Infusions – they are experts in Equine Veterinary Practice Management systems with decades of experience in the veterinary arena. We know what it takes to develop, implement, and support software and it is all we do.
Business Infusions has worked with thousands of veterinarians and staff with our existing suite of veterinary software programs, providing practice management software solutions to some of the world’s largest veterinary practices. Our most popular product is HVMS, Hospital Veterinary Management System, designed for medium to large equine veterinary practices needing a highly configurable software system to manage multiple locations, vehicles, doctors, and modalities.
Cassadol Equine was established in 2020, based on direct feedback from veterinarians looking for a simple cloud-based program to manage their solo-doctor equine practices. You wanted something smart, mobile, and affordable. We delivered.
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HVMS
HVMS software was designed to be flexible, configurable and adaptable for every aspect of equine veterinary practice management. HVMS is an advanced practice management platform with ability to run anything from a single clinic to a multi-state, multi-country hospital from one database. HVMS Invoicing will dramatically reduce lost practice billings as invoices are automatically being generated in the background during all exams, treatments and procedures, ensuring all services and medications are properly billed to customers at time of service. Industry stats estimate that up to 20% of vet services are not billed out. HVMS Accounting will increase your profits with profitability accounting by enabling equine veterinary practices to transition from “gross based” accounting to a more appropriate focus on the actual profitability of procedures and medications.
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Digitail
Digitail is a cloud-based, AI-powered veterinary practice management platform for clinics of every size, from single-location practices to multi-site groups.
Veterinary teams spend less time on documentation and more time with patients. Tails AI handles intake, voice dictation, and SOAP notes, while scheduling, billing, payments, inventory, and reporting all connect in one unified system, so nothing gets lost between tools or teams.
Clients stay informed and engaged throughout their pet's care journey. Online booking, two-way messaging, automated reminders, and a native pet parent app keep communication simple from first appointment through to follow-up.
Inventory tracking, expiry alerts, wellness plan management, and real-time reporting give owners better visibility and control.
Digitail is independently owned with no ties to corporate groups or insurance companies, with transparent pricing and a dedicated migration team to support practices making the switch.
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PetDesk
PetDesk transforms how your practice engages with clients by automating the administrative busywork that's draining your team while delivering the engagement and communication options clients demand. Our veterinary-specific platform connects directly to your PIMS, simplifying everything you do today from appointment booking and reminders to communicating with clients and phone calls. Unlike general healthcare solutions or disconnected point products, PetDesk delivers a complete client engagement ecosystem designed specifically for veterinary workflows that flexibly grows with your practice.
The result? Your front desk spends less time on the phone. Your clients get the convenient digital experience they expect. Your team reclaims at least a day every week. And you get to focus on what actually matters—simplifying your clinic operations, supporting your team, and ensuring exceptional care to the pets that need your clinic.
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Integrations
No integrations listed.
Company Information
AmerisourceBergen
Founded: 1985
United States
www.mwiah.co.uk/enterprise-solutions
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Product Details
Platforms Supported
Cloud
Windows
iPhone
iPad
Training
Documentation
In Person
Support
Phone Support
Merlin Veterinary Software Frequently Asked Questions
Merlin Veterinary Software Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Image Storage
Inventory Management
Patient Records
Treatment Plans
Boarding Management
Prescription Management