Audience
Retailers and businesses searching for a solution to manage their sales and every day operations
About Mercaux
Offer superior customer experiences in-store and online, improve staff productivity, generate more sales and unlock the in-store data black box with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture gives you the freedom to decide how you transform your stores, the flexibility to work with the systems of your choice, and the agility to do it quickly. Give your customers fluid, flexible and fast Checkout compared to legacy monolithic POS. Complete end-to-end platform, from Assisted Selling and Clienteling through to Remote Selling via WhatsApp and Universal Basket creation. In-store Self-Service Solutions with Basket Transfer & Checkout Capabilities, and Remote 121 Conversations directly with Store Associates. Customer Behaviour Data from First Touch, through to Basket Creation and Final Transaction, Sales Associate Activity and Product Funnel Interest.
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Salesfloor
Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.
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Red Ant
Red Ant's RetailOS is a clienteling platform designed to enhance omnichannel retail experiences. It offers a suite of applications, including clienteling, assisted sales, omnichannel POS, actionable analytics, and machine learning, all aimed at delivering seamless customer journeys. The Clienteling app provides store associates with comprehensive customer insights, such as purchase history, wish lists, sizing, preferences, and communications, enabling personalized service both in-store and remotely. Assisted Sales equips associates with real-time access to the full product catalog, facilitating informed recommendations and efficient sales processes. Omnichannel POS allows for flexible transactions across various channels, ensuring a consistent checkout experience. Actionable Analytics offers real-time data and insights for effective store management, while SellSmart Machine Learning leverages cognitive technology to transform business operations.
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Confer With
Confer With is a video commerce platform that allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences.
Confer With blends live video with your eCommerce platform, giving access to your entire catalogue of products to make shoppable in one-to-one video calls. The platform allows you to share product images, video demos and more. It delivers a truly immersive experience as it lets you curate your recommendations and make it fun for customers to shop with you.
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InfiViz
InfiViz is a trusted retail visual intelligence partner for global CPG brands.
By combining Image Recognition and AI, our platforms empower retail sales leaders and marketing teams with rich, detailed and accurate in-store execution insights to optimize retail execution, at scale and boost per-store sales by up to 4%.
Get >95% accurate, actionable and real-time execution metrics to improve on-shelf SKU visibility, prevent Out-of-Stocks, and monitor store compliances across 400K + stores.
We have scaled 400,000 stores across 16+ countries.
Top CPG brands like P&G, Nestle, ABinBev and ITC-India today use InfiViz to
Get precision SKU detection in both General and Modern trade stores.
Empower field-force/salesmen/store owners with real-time insights and action plan to fix execution errors on the spot.
Cover 10X more stores.
Improve per-store sales by 2%-4%.
Frequently monitor Store compliance.
Optimize retailer and merchnadizer payouts
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Integrations
Company Information
Mercaux
Founded: 2013
United Kingdom
mercaux.com
Videos and Screen Captures
Other Useful Business Software
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Mercaux Frequently Asked Questions
Mercaux Product Features
Retail Execution
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
AI / Image Recognition
