Puzzle Auto
Puzzle Auto positions itself as an AI employee platform for auto dealerships, operating 24/7 to convert leads and missed calls into appointments without human intervention. The system handles inbound and outbound sales, service, trade, finance, and maintenance inquiries via phone, SMS, and email; it conducts conversations that feel human, captures customer data, sends call summaries and recordings to CRM systems, and schedules appointments automatically. It works with CRM, DMS, calendars, and telephony systems, and supports customizable workflows and use cases (over 50 templates) to match each dealer’s operations. On the data side, Puzzle Auto also provides a data cloud (Puzzle OS) which unifies over 1,000 auto retail metrics, spanning sales, marketing, fixed operations, market intelligence, and more into real-time scorecards, alerts, anomaly detection, forecasts, and dashboards.
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Toma
Toma is an AI platform that builds personalized voice agents tailored for automotive dealerships, automating high-value tasks such as appointment booking, customer inquiries, parts requests, recall scheduling, and more, aiming to act as a virtual team member that never stops working. The system supports full-store receptionist capabilities by handling inbound calls 24/7, rescheduling and confirming service appointments, transferring calls when needed, and escalating complex issues. It also proactively launches outbound campaigns (e.g., recall alerts), sends appointment reminders to reduce no-shows, and captures detailed caller context like vehicle data or part numbers to relay to staff. Toma integrates with dealership software to pull real-time data, enabling natural, low-latency conversations grounded in the dealer’s actual inventory, service offerings, and workflows.
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Autodeals
Autodeals, Inc. is a cloud based dealer management solution provider. Our comprehensive solutions include Dealer Management, Accounting & AutoCollections, Electronic Signatures, Payment Processing, LenderHawk, Messaging & CRM, Websites & Leads, Service Center, and Wholesale Dealers. The primary solutions are augmented by inventory management, forms management, BHPH, Payment Solutions, regulatory compliance, vehicle valuations, vehicle history reports, vehicle specifications, credit reporting, Reynolds & Reynolds Law Contracts and more. Compare us to any platform for ease of use, speed, security, and reliability. Single and multi-location dealerships. Start managing your Dealership for a lifetime of success. Available contracts, forms, taxes and fees in 50 US States.
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11Sight
11Sight delivers enterprise-grade AI Agents designed for automotive and hospitality businesses to improve customer engagement and streamline operations. Acting as the first point of contact, these AI-powered service, front desk, sales, and outbound agents are available 24/7 to handle inquiries, schedule appointments, and escalate issues with full context. For dealerships, hotels, and service providers, this means fewer missed opportunities and smoother customer experiences. The outbound agent proactively reaches out with reminders, recall notices, and personalized updates to keep customers engaged. Hotels and dealerships benefit from seamless integrations, enabling instant customer support through kiosks, calls, or video rooms. By combining automation with human-like communication, 11Sight ensures revenue teams generate more pipeline, reduce no-shows, and maximize efficiency.
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