OpenGreet
OpenGreet is an AI voice agent platform built for businesses in Singapore, Malaysia and the broader APAC region. The platform automates inbound and outbound business calls including sales, lead qualification, appointment scheduling, customer support, surveys, and lead re-engagement.
Purpose-built for APAC, OpenGreet supports Singapore English, Mandarin, Bahasa Melayu, and other regional languages and dialects. The platform handles conversations dynamically, adapting to unpredictable customer responses rather than following rigid scripts.
OpenGreet serves businesses across real estate, healthcare, financial services, e-commerce, insurance, education, logistics, and more. The platform is PDPA compliant with full call analytics, conversation transcripts, sentiment analysis, and CRM integration, giving businesses complete visibility into every customer interaction.
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Vendor Relations Enabler (VRE)
Vendor Relations Enabler is Vendor Relations Management system that delivers a flexible, cohesive platform for enabling, engaging, and evaluating an organization’s vendors. It provides a complete view of vendor activity and performance, including a vendor portal, scorecards and self-registration. VR Enabler is a web based system designed to automate collaboration and management of information exchange between buyer organization and its vendors and provide tools to evaluate and manage vendors more effectively. The Vendor Registration functionality automates the collection of vendor information including detailed capabilities of the vendors and the on-going maintenance of such vendor profile data. The Vendor Registration aims to reduce the cost and effort for all parties in the registration process and provides an up-to-date industry-specific vendor list. The information procured during vendor registration caters all the basic information requirements of all departments.
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KnowAll Matrix
Bailey Solutions offers cost-effective Library Management Systems (LMS) that can be hosted in the cloud or on your own servers. Our KnowAll Matrix Library System is designed by a library consultant in consultation with clients. 99% customer retention.
Our core system includes:
Catalogue: create metadata for print and digital resources.
AutoCat tool: downloads bibliographic metadata, images and description for published books. You can catalogue any media. Standard and custom fields.
Control panel: rename fields to your own terminology and hide, rename & move menu items across the system. Choose how you want your system to work. System comes with set-up defaults for your sector.
Reports - easy to run for analytics.
OPAC for library users to browse and search the catalogue.
User or patron management: fully compliant with personal data protection USA & European laws
Optional modules:
- Circulation with self-help check-in / check-out
- Acquisitions
- Serials
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Mandarin
A flagship product of Mandarin Library Automation, Mandarin M5 is a modern and fully web-based library management system (LMS) that is purpose-built for librarians, User-friendly and customizable, Mandarin M5 enables users to access resources from any workstation, remotely or at the library. The solution helps single libraries, as well as libraries with multiple sites and school districts, cut costs while saving time with its one-point installation, maintenance, and updates. Mandarin M5 provides modules for cataloging, circulation, inventory, and report generation.
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