Macky

ChatInsight, an AI-powered Q&A chatbot, utilizes the Large Language Model (LLM) to offer accurate, multilingual and 24/7 consulting services based on semantic understanding. It can be trained with a customized knowledge base to answer enterprise-specific questions that makes further breakthrough on large language models like ChatGPT. It extends to various applications such as sales consultation, customer support, training, pre-sales, and post-sales inquiries according to the business's needs. Employee Training: Accelerate onboarding by granting new hires access to files, documents, wikis & more. Supercharge IT Support: Equip IT workers with step-by-step guidance and troubleshooting advice for faster issue resolution. Customer Support: Aid support agents with necessary assistance and FAQs for prompt customer issue resolution. Marketing Support: Develop private, login-required documentation for employees or clients. Sales Assistant: Empower sales teams with instant access.

Clerx is an AI-powered intake and client communication platform built for law firms. It helps firms capture, qualify, and convert new inquiries across phone calls, website chat, and text messages, while also supporting communication with existing clients. For prospective clients, Clerx responds instantly, answers common questions, gathers intake details, schedules consultations, and helps ensure no lead is missed. For existing clients, Clerx can answer routine questions, provide case updates when appropriate, take messages, and route inquiries to the right team member based on the firm's workflow. Designed specifically for legal workflows, Clerx supports multilingual communication, customizable intake flows, consultation booking, lead qualification, smart routing, and CRM and practice management syncs. Firms use Clerx to improve responsiveness, reduce administrative burden, and convert more inquiries into signed clients. Provides transcripts, summaries & communication insights.