Audience
Customer Engagement platform for all types of companies and organizations
About Macinpro
MacInPro offers you a hassle-free solution for generating timesheets and invoices - just choose the tasks or projects you want to account for, and generate the document you need. MacInPro provide customer support within minutes. MacInPro ticketing feature collects information from multiple channels and serves it on a single, readable page. No more juggling e-mails, phone calls and chat conversations - all the data you need for work is now available in one, powerful tool. MacInPro includes a full-featured task management suite. Our tools help you create tasks, assign them to team members, combine them into projects and measure the time spent on each action. This information can be easily exported as a timesheet. MacInPro makes it easy to create a database of re-usable content and automate resolving common user issues. You can also ask users to give feedback on their interactions with your team and use the obtained data to create the best customer experience possible.
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Pricing
Starting Price:
$9.25 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Macinpro
macinpro.com
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Product Details
Platforms Supported
Cloud
Support
Online
Macinpro Product Features
Customer Service
Alerts / Escalation
Appointment Management
Knowledge Base
Performance Metrics
Surveys & Feedback
Call Center Management
Email Management
Live Chat
Queue Management
Self Service Portal
Social Media Integration
Virtual Assistant
Workflow Management