Audience

Telcos and companies that sell digital services online

About MATRIXX Digital Commerce

Tools for packaging, promoting and selling digital services through mobile and other channels at all touchpoints of the customer buying journey. Real-time charging, control and management of circuit-switched and IP-based services, delivering a single source of truth for customer transactions. Rapid service design, on-demand customer engagement, agile product delivery, and real-time monetization. MATRIXX Digital Commerce, The modern digital technology you need to give your customers what they want. MATRIXX is the only solution architected with the resilience and performance of a network function and designed with the configurability of an IT application. Break down the silos between network & IT and set your business to hyper-scale. Click-not-code philosophy puts control of business logic in business hands. RESTful APIs for seamless integration with all business operations.

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Integrations

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Company Information

MATRIXX Software
Founded: 2008
United States
www.matrixx.com/digital-commerce/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Phone Support
Online

MATRIXX Digital Commerce Frequently Asked Questions

Q: What kinds of users and organization types does MATRIXX Digital Commerce work with?
Q: What languages does MATRIXX Digital Commerce support in their product?
Q: What kind of support options does MATRIXX Digital Commerce offer?
Q: What other applications or services does MATRIXX Digital Commerce integrate with?
Q: What type of training does MATRIXX Digital Commerce provide?

MATRIXX Digital Commerce Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Multi-Channel eCommerce

Data Synchronization
Order Management
Social Commerce
Catalog Management
Promotions Management
Returns Management
Marketplace Integration
SEO Management
Email Marketing
Channel Management
Shopping Cart
Mobile Commerce
Inventory Management

Telecom Expense Management

Billing for Data
Contract Negotiation
Billing for Voice
Fixed Line Compatibility
Usage Reporting
Call Monitoring
Internal Cost Allocation
Chargeback Tracking
Mobile Line Compatibility

eCommerce

Order Management
Customer Accounts
Loyalty Program
Catalog Management
Promotions Management
Returns Management
Channel Management
Multi-Store Management
Email Marketing
Inventory Management
Shopping Cart
Product Configurator
SEO Management
Templates
Kitting
Mobile Access
Data Security
Reviews Management
CRM