Audience

Companies looking for a platform that helps scale their support capacity without extra hiring

About Lyro

Lyro talks to your customers and answers their questions in an instant. Lyro handles up to 70% of common customer questions, freeing up your real agents to solve complex tickets. While human agents have an average response time of 2 minutes, Lyro answers questions in less than 15 seconds. Lyro works only with the data in your support content, minimizing the probability of false answers. Update Lyro’s information in real-time. Use a playground environment to see how the AI responds to customer questions with the data you provided. And if customers ask for information outside Lyro’s knowledge, the AI redirects them to your human agents. Lyro provides assistance to multiple customers at once, allowing your support department to address every inquiry during demand spikes.

Pricing

Starting Price:
$29 per month
Free Version:
Free Version available.

Integrations

Ratings/Reviews

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Company Information

Tidio
Founded: 2013
United States
www.tidio.com/lyro/

Videos and Screen Captures

Lyro Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Online

Lyro Frequently Asked Questions

Q: What kinds of users and organization types does Lyro work with?
Q: What languages does Lyro support in their product?
Q: What other applications or services does Lyro integrate with?
Q: What type of training does Lyro provide?
Q: How much does Lyro cost?

Lyro Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components