Audience
SMB to enterprise; ecommerce, tech, services
About Lyro
Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction.
- Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds.
- It integrates easily with a website and uses existing support content to generate accurate answers.
- Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger.
- Capable of performing tasks like checking order status, recommending products, and creating support tickets.
- Allows human agents to monitor and step in when needed to ensure proper handling of conversations.
It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.
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Pricing
Starting Price:
$749
Pricing Details:
Lyro is available in Tidio's Plus and Premium Plans. Additional quota upgrades available. Free 7-day trial, no credit card required.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Tidio
Founded: 2013
United States
www.tidio.com/ai-agent/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
24/7 Live Support
Online
Lyro Frequently Asked Questions
Lyro Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Inline Media / Videos
Payment Integration
Conversational AI
Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
For Developers
Speech Recognition
Speech Synthesis
Virtual Assistant
