Audience

Anyone searching for a moving and furniture delivery solution

About Lugg

Every Lugg comes with 2 strong professional luggers who are vetted for a 5-star experience. They will do the impossible to load, haul and deliver your items safely. Schedule your Lugg ahead of time up to 30 days in advance or request on-demand and we’ll arrive in as little as 30 minutes. When your Lugg is complete you’ll be asked to rate your Luggers with the option to tip them in the app for a job well done. Each Lugg is backed by a multi-million dollar insurance policy from the moment your items are in our hands. Lugg connects you with professional vetted movers and a truck, anytime you need it. It's the perfect alternative to traditional movers, renting a truck and doing it yourself- our app connects you with vetted, independent strong luggers to help with moving, hauling and junk removal.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Company Information

Lugg
United States
lugg.com

Videos and Screen Captures

Lugg Screenshot 1
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Product Details

Platforms Supported
iPhone
iPad
Android
Support
Online

Lugg Frequently Asked Questions

Q: What kinds of users and organization types does Lugg work with?
Q: What languages does Lugg support in their product?
Q: Does Lugg have a mobile app?

Lugg Product Features

Moving

Job Management
International Moves
Billing & Invoicing
Employee Management
Lead Management
Interstate Moves
LTL / Shared Truckload
Customer Management
Work Order Management
Claims Management
Quotes / Estimates
Local Moves
Storage Management
Dispatch Management
Fleet Management
Military / GSA Moves

Lugg Reviews

Write a Review
  • Donald M.
    Customer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Bait and Switch company "

    Posted 2023-08-22

    Pros: On time... that’s about it.

    I feel bad for any future customers that get sucker punched with all of the hidden costs and slow moving, per minute workers. OUCH $$$$ !!!!!

    Cons: Switch and bait company.

    Lugg was recommended by Manhattan Mini Storage corporate office.

    I created an account on Lugg. I answered their questionnaire regarding all items to be moved and the conditions of my building and the distance. 6 city blocks

    Lugg gave me an estimate of 527.00
    (2 men) and a choice of vehicle.

    They said 2 hours for the move.

    When the 2 men arrived they started moving my items ( pre packed ) to the van. They were slow moving.

    Then the men drove 6 blocks into Manhattan Mini Storage and unloaded my items in an empty loading dock. They spent 1 hour slowly unloading my items and poorly stacked them into unit.

    Over 4 hours! 2 more hours than required.

    Lugg will NEVER give you a solid concrete estimate.

    The customer (ME) is at the mercy of how fast they work.

    A $527.00 estimate,, turned into $900 plus a tip! So double the cost! $1100.00

    You CANNOT reach a person at this company to discuss your move or something pertaining to you move… it’s all robot chats.

    CUSTOMER BEWARE!

    This company is a total rip off !!
    Date of experience: August 19, 2023

    Overall: Impossible to speak to a dispatch or representative or any human. all chat bots. They kill you with the "per hour" rate, so you’re victim to how quickly the movers move you items. And they do kill your wallet.

    Read More...