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About

Nationwide, same-day and scheduled delivery with unmatched customer satisfaction. If you’re not offering same day delivery, you’re losing sales. Customers expect to receive their items when it’s convenient for them, even if it’s the same day. Dolly was created to re-imagine the big and bulky item delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price. After delivering more than one million items, we are the leading on-demand delivery service trusted by retailers like Lowe's, Costco, Crate & Barrel, Big Lots!, and many more.

About

Every Lugg comes with 2 strong professional luggers who are vetted for a 5-star experience. They will do the impossible to load, haul and deliver your items safely. Schedule your Lugg ahead of time up to 30 days in advance or request on-demand and we’ll arrive in as little as 30 minutes. When your Lugg is complete you’ll be asked to rate your Luggers with the option to tip them in the app for a job well done. Each Lugg is backed by a multi-million dollar insurance policy from the moment your items are in our hands. Lugg connects you with professional vetted movers and a truck, anytime you need it. It's the perfect alternative to traditional movers, renting a truck and doing it yourself- our app connects you with vetted, independent strong luggers to help with moving, hauling and junk removal.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail delivery solution for store customers

Audience

Anyone searching for a moving and furniture delivery solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • On time... that’s about it. I feel bad for any future customers that get sucker punched with all of the hidden costs and slow moving, per minute workers. OUCH $$$$ !!!!!

Cons

  • Switch and bait company. Lugg was recommended by Manhattan Mini Storage corporate office. I created an account on Lugg. I answered their questionnaire regarding all items to be moved and the conditions of my building and the distance. 6 city blocks Lugg gave me an estimate of 527.00 (2 men) and a choice of vehicle. They said 2 hours for the move. When the 2 men arrived they started moving my items ( pre packed ) to the van. They were slow moving. Then the men drove 6 blocks into Manhattan Mini Storage and unloaded my items in an empty loading dock. They spent 1 hour slowly unloading my items and poorly stacked them into unit. Over 4 hours! 2 more hours than required. Lugg will NEVER give you a solid concrete estimate. The customer (ME) is at the mercy of how fast they work. A $527.00 estimate,, turned into $900 plus a tip! So double the cost! $1100.00 You CANNOT reach a person at this company to discuss your move or something pertaining to you move… it’s all robot chats. CUSTOMER BEWARE! This company is a total rip off !! Date of experience: August 19, 2023

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dolly
Founded: 2014
United States
dolly.com/partners

Company Information

Lugg
United States
lugg.com

Alternatives

Alternatives

MoverInventory

MoverInventory

Mover Inventory
Mover System

Mover System

MoverSystem

Categories

Categories

Integrations

WebLLM

Integrations

WebLLM
Claim Dolly and update features and information
Claim Dolly and update features and information
Claim Lugg and update features and information
Claim Lugg and update features and information