Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
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GroupTogether is an online group card, gift collection, and eGift Card platform that makes it easy for everyone to sign a card, chip in for a gift, or send digital gift cards in minutes. Users create a group card, choose whether to collect money or add a gift, and share one simple link with friends, family, coworkers, teams, or parents. Contributors can add messages, photos, and GIFs, while also contributing a set amount, any amount, or simply signing the card without giving money. GroupTogether keeps contributions private, avoids the awkwardness of using personal bank accounts, and provides secure payments with proof of what was collected and spent. Organizers can spend collected funds on eGift Cards, gift baskets, flowers, plants, or the GroupTogether AnyCard, which lets the recipient choose from 100+ eGift Cards. Cards and gifts can be delivered digitally or downloaded as a PDF to print, making it useful for remote teams, offices, classrooms, birthdays, farewells, retirements, etc.
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Safe Family
Kids are glued to their phones and tablets. Know what they're up to, guard them against harm, and limit their screen time. Isn't it about time you were able to easily manage your kids' digital life? Safe Family lets you set limits in real-time, even on the go. View your kid’s device activity from application and website access to the current location and checked-in places. Safe Family starts you off with pre-defined age-based rules that you can customize based on your kid’s needs. Set rules and time limits for apps and websites. Locate them on a live map and receive automated notifications the moment they enter or leave familiar places like a school or the library. For every rule, there is an exception. Collaborate with your kids by allowing them to request extra app time or access blocked apps or websites. Receive the kid’s permission request to access blocked apps. Locate your kids on an interactive map.
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