Audience

Property managers requiring a solution to manage residents and handle maintenance calls and requests

About Latchel

Latchel handles your maintenance calls and requests and connects your residents to pros for house cleaning, furniture assembly, emergency services, and much more. Latchel is the only platform that combines revenue-generating resident amenities with maintenance software that empowers property managers to deliver unbeatable customer service. We protect your time by being your front-line communications team. Delight residents with a combination of lifestyle and financial services. Latchel averages a 4.8/5 stars rating for resident satisfaction. For the first time ever, property managers can increase their revenues with a one-of-a-kind resident amenity while leveling up their maintenance services in a single platform. Latchel Averages a 4.8/5 star rating for resident satisfaction. 5-star resident reviews are automatically pushed to your online profiles so your marketing gets a boost. Latchel’s communication team becomes your frontline customer service center to protect your time.

Integrations

API:
Yes, Latchel offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 3.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Latchel
United States
latchel.com

Videos and Screen Captures

Latchel Screenshot 1
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Condo Control
Condo Control
(356 Ratings)
Save Time & Money by automating property management with our leading easy-to-use and feature-rich web-based software. Features include; Accounting Integration, Online Payments, Amenity Booking, Service Requests and More. Our web-based software is designed for HOA, Condos, and properties. A simple way to streamline your maintenance and operations for both property managers and tenants.
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SimplifyEm Property Management
SimplifyEm Property Management
(149 Ratings)
SimplifyEm is 40% off your first three years! SimplifyEm is a property management software for landlords, property managers, and real estate investors. Quick to set up, cost effective, and simpler than spreadsheets and other financial software, SimplifyEm provides the tools to easily track rental income and expenses, monitor tenant balances, send notices and general statements. SimplifyEm is available in two editions: Basic and Premium. All editions include training, updates, and unlimited phone, text and email support. Start a free trial today, no credit card required! Features include: - Rental advertising - Online applications - Online leases - Tenant screening - Renter's Insurance - Tenant & lease information tracking - Notices - Texting - Communication History - Tracking income & expenses - Online payments via ACH & card - Maintenance request & work order tracking - Owner statements - Vendor management - Bank reconciliations - Detailed reporting
Learn more
Schedule My Rent
Schedule My Rent
(1 Rating)
Software services to market vacancies, receive online rental applications, screen tenants with credit and background checks, collect rent, manage maintenance requests, and track expenses. Ways tenants can pay rent: - with cash at any MoneyGram location (Walmart, CVS, etc.) - with their bank account - with credit or debit cards Rent can be collected monthly, twice per month, or weekly. Landlords can receive rent the same day that rent is withdrawn from a tenant's bank account with the QuickPay option. Late fees are automatically added to a tenant's account and you can stack any combination of late fees and daily late fees to match your lease terms. Easily review your rent status: - Multi-unit view shows how much rent has been collected and how much rent is due across all your properties or for specific businesses or units. - Unit view shows the complete status for a lease and you can easily add one-time charges (utility, etc.)
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StarRez
StarRez
StarRez’s enterprise-class solution helps manage occupancy, billing, online payments, communications, reporting, property management, event management, and more. Our products feature comprehensive functionality and automation capabilities that save your staff time, optimize business operations, and provide powerful and easy integrations so you can deliver exceptional residential experiences. StarRez customers enjoy a modern, responsive and secure (PCI Certified, SOC 2 compliant, and GDPR compliant) full end-to-end solution. How has the pandemic changed the industry’s approach to student well-being? Download your copy today and we look forward to learning how StarRez can help you achieve your business goals. Our student resident and property management platform has been carefully constructed with automation, scalability, security, and resident welfare in mind.
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Latchel Frequently Asked Questions

Q: What kinds of users and organization types does Latchel work with?
Q: What languages does Latchel support in their product?
Q: What kind of support options does Latchel offer?
Q: What other applications or services does Latchel integrate with?
Q: Does Latchel have an API?
Q: What type of training does Latchel provide?

Latchel Product Features

Rental Property Management

Tenant Management
Online Payments
Owner Portal
Vacancy Tracking
Credit Check
Website Management
Tenant Portal
Tax Management
Expense Management
Tenant Screening

Latchel Reviews

Write a Review
  • Summer R.
    Founder
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Worst Experience I've had as a real estate investor"

    Posted 2023-07-23

    Pros: The concept of outsourcing property maintenance requests is great. Sadly it was not well executed or achieved with their software.

    Cons: I recently switched to RentRedi from TurboTenant because I was trying to outsource maintenance requests through Latchel (integrated into RentRedi) and it has been horrendous. I'm pretty convinced Latchel is just an auto-reponse generator with outsourced support. I've been using it for about three months and have yet to get a single maintenance request properly taken care of. Every single ticket I've submitted I chose the option to contact me instead of the tentants, but instead they send the tenant a text and an email then close the request because my tenants have no idea how to respond (their emails are super vague and my tenants think they are spam). I finally got them to open a ticket and push it through, only to get an email the next day saying they couldn't find a vendor and that I'm welcome to take care of it myself.

    Overall: Complete waste of time and money. They've added more work instead of automating this process for me.

    Read More...