Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.
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It is an AI accessibility widget to enable websites to be accessible among people with hearing or vision & motor impaired, color blind, dyslexia, cognitive & learning impairments, seizure & epileptic, ADHD, elderly, & Parkinson. It installs in just 2 minutes. It reduces the risk of time-consuming accessibility lawsuits by improving accessibility compliance for the standards WCAG 2.1, 2.2, ADA, Section 508, European EAA EN 301 549, ACA, California Unruh, Israeli Standard 5568, Australian DDA, UK Equality Act, AODA, Indian RPD Act, GIGW 3.0, France RGAA, German BITV, Brazilian Inclusion law LBI 13.146/2015, Spain UNE 139803:2012, JIS X 8341, Italian Stanca Act, & more.
It supports 190+ languages, available with over 90 features, and paid add-ons like manual accessibility audit, remediation, PDF document remediation & VPAT / ACR, scanning and monitoring, and video subtitle for any businesses. It supports GDPR, HIPAA, CCPA, SOC Type 2, ISO 9001:2015, & ISO 27001:2022.
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Level Access Accessibility Platform
Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences, including websites, mobile apps, digital products, gaming software, documents, and more. Powerful technology and tools provide access to advanced testing, monitoring, and reporting, equipping teams with the integrated software needed to confidently manage a comprehensive digital accessibility program at scale. Managed services include access to expert manual testing and evaluation, remediation guidance, training and enablement, in-house legal support, and accessibility program management for long-term organizational success.
The Level Access Platform provides a complete overview of the progress on each asset. With dashboards, integrations, and issue tracking, your teams will have the resources, reporting, testing and tooling to confidently manage your digital accessibility program.
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