Audience
JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.
About JRNI
JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty.
By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale.
Visit us at https://www.jrni.com
Pricing
Pricing Details:
Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc.
Company Information
JRNI
Founded: 2009
United Kingdom
www.jrni.com
Videos and Screen Captures
Waitwhile
Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.
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DaySmart Appointments
Now more than ever, businesses are turning to online booking – and we’re here to help. DaySmart Appointments is used daily by thousands of businesses, institutions, and agencies of all sizes to increase customer engagement and automate administrative tasks.
Our easy-to-use appointment scheduling software for small to midsize businesses is designed to streamline the online booking process and simplify day-to-day operations for smaller teams.
We help enterprise businesses improve operational efficiencies and the customer experience with our secure, comprehensive online appointment scheduling solution.
Whether you’re growing a small business or a multinational corporation, our platform is designed to scale with you. We’ll work with you to meet the specific needs of your business with our highly configurable scheduling system. With a customer satisfaction rating consistently above 95%, our support team is responsive, knowledgeable, and ready to help.
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QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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Qminder
Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online
JRNI Frequently Asked Questions
JRNI Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Recurring Appointments
Client Database
Online Payments
Room Booking Management
Customer Experience
Action Management
Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Trend Analysis
Customer Segmentation
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Queue Management
Appointment Scheduling
Calendar
Contactless
For Banks
For Retail
Supports Multiple Counters
Virtual Queue
Communication Tools
Customer Surveys
Dashboard
For Government
For Healthcare
For Restaurants
SMS Marketing
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Resource Scheduling
Meeting Room Booking
Reservations
Room Booking Management
Visitor Management
Alerts/Notifications
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Badge Management
Document Management
ID Scan