Audience

Companies looking for an open source solution to connect and manage their IP communication services

About Issabel

It's a platform that simplifies the management of your business interaction channels, incorporating a Telephone exchange (VoIP) with email, CRM, fax, videoconference, recording, reports and more. The support is designed to solve issues or perform unplanned configurations remotely, from configuration procedures up to project deployment estimations, from anywhere in the world. The program is designed to gain the knowledge and experience necessary to master Issabel in a step-by-step way. Our students are professionals of Linux-based systems and integrators of VoIP solutions. World class appliances and hardware technology for better customer experiences. Deliver even more reliability to your operation with high availability and certified hardware. This program consists in a series of streamlined tests and processes with the objective to inspect and verify that the certified hardware integrates and works with the system.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Issabel
Founded: 2016
Mexico
www.issabel.com

Videos and Screen Captures

Issabel Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
In Person
Videos
Support
Phone Support
Online

Issabel Frequently Asked Questions

Q: What kinds of users and organization types does Issabel work with?
Q: What languages does Issabel support in their product?
Q: What kind of support options does Issabel offer?
Q: What type of training does Issabel provide?

Issabel Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

Telephony

Telemarketing Management
Auto-Dialer
Contact Management
Inbound Reporting
Voice & Data Integration
Call Monitoring
Outbound Reporting
IVR / Voice Recognition
Call Center Management
Predictive Dialer
VoIP

Unified Communications

Calendar Management
Audio / Video Conferencing
File Sharing
Call Recording
Multi-User Collaboration
Call Routing
Fax Management
Mobile Access
Chat / Messaging
Voice Mail

Web Conferencing

Whiteboard
On-Demand Webcasting
Electronic Hand Raising
Two-Way Audio & Video
Record & Playback Ability
Presentation Streaming
Private Chat
Video Conferencing
Real-Time Chat
Presentation Tools
Screen Sharing
Mobile Access