Audience
Companies interested in a solution to improve user adoption and product experience
About Inline Manual
Digital Adoption Platform to create interactive walkthroughs, tooltips, surveys and support articles right in your app. Guide users through your product, increase adoption and conversion rates and reduce churn. Grow your business faster and make your software more lovable. Instantly. Automate training of your employees, improve their productivity and get faster to software ROI. Reduce the workload of your internal helpdesk. Guide the users through your application to get them to their desired goals faster. Notify your users about training, downtimes or product updates anywhere in the application. Support your users with tooltips explaining what they are supposed to do with your application. Notify your users about training, downtimes or product updates anywhere in the application. Find out how you’re doing, identify the bottlenecks of your application by asking your users directly.
BrainStorm QuickHelp
Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L&D team focused on onboarding employees to the company tech stack, BrainStorm will make your job easier, and your results better.
Activate dark users – BrainStorm is the only learning platform that proactively targets licensed users who haven’t logged in yet. When you convert dark users, your usage impact moves from incremental to exponential.
Accelerate adoption – Don’t just teach users how, teach them when and why to use features and applications. BrainStorm is built to automate training that gets people to change the way they work.
Expand feature use – Drive deeper and broader feature adoption. Help more users move beyond the basics.
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Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:
Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior
Segmentation for tailoring experiences to personas
Analytics to understand user behavior
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OnScreen
OnScreen is the leading Digital Adoption Platform (DAP) for SAP or Any browser-based enterprise application.
Boost process efficiency and user productivity with just in time OnScreen guidance.
Optimize SAP on-boarding, Increase Employee Productivity and Reduce Training costs by as much as 50%.
Transform business users into super users with in application walkthroughs for SAP ECC, S4HANA or any Enterprise Application.
OnScreen is Highly Rated for its Simplicity and Usability.
Creating and managing content can be done in minutes by any subject matter expert or trainer.
OnScreen Guides Users with live overlays directly in any web application like SAP, Salesforce, SuccessFactors, Ariba, Workday, Dynamics, Oracle and more.
OnScreen has a very short ramp up time and requires no server installation or maintenance.
OnScreen is for Enterprise organizations that want an Agile Digital Adoption Platform with flexible licensing that scales to ensure a very high ROI.
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Userlane
Userlane is a no-code Digital Adoption Platform that is designed to maximize software adoption by allowing anyone to master any software instantly. This is made possible with our step-by-step interactive guidance technology and on-demand Virtual Assistant that offers contextual and tailored support to software users whenever they need it. Our solution can be used for both employee onboarding and training (enterprise digital adoption) as well as customer onboarding and self-service (for software vendors). Our step-by-step, on-screen interactive guides lead users through digital processes in any browser-based software in real-time, helping them achieve their goals quickly and effortlessly. Userlane onboards employees and customers faster, reduces support tickets and costs (by up to 75%) and increases user satisfaction and productivity. Our DAP is the ideal solution for enterprises with a global, distributed workforce wanting to automate and scale their software training and support.
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Pricing
Starting Price:
$28 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Inline Manual
inlinemanual.com
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Inline Manual Frequently Asked Questions
Inline Manual Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis