Infor HMS Integrations

Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI/ML, and CloudFront for content delivery, AWS covers nearly every business and technical need. Its global infrastructure spans 120 availability zones across 38 regions, ensuring resilience, compliance, and security. Backed by the largest community of customers, partners, and developers, AWS continues to lead the cloud industry in innovation and operational expertise.

TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: - Create unlimited opportunities to listen and respond to guests’ needs. - Understand all reviews across the web and make better business decisions. - Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.

Connect your product to hotel data in minutes Securely read from and write to many hotel systems using one powerful, well-documented JSON API. Connect your app to our Test Hotel in minutes, and connect to real hotels in days, not weeks. One easy-to-understand, universal REST API to connect to many hotel systems. Impala uses bank-grade security, is fully GDPR-compliant and uses geographically diverse hosting. Impala will be the last PMS integration you’ll ever need. We’re connecting your app to hotel data by integrating with a growing number of property management systems, so you don't have to. We're continuously adding hotel systems, so you can sell to a wider range of hotels every month. Modern hotel technology needs complete data and that's what Impala provides, seamlessly and in both directions. Whether you need to read guest information, write a new transaction or receive an update on a rate change, the Impala API provides a full range of data.

Cloud-based authentication platform offering Captive Portal and RADIUS as a service. Know who is using your Wi-Fi. Take advantage of your wireless networks to generate revenue and collect visitor data. Control the methods and devices your employees use to connect to your company's network. IronWiFi offers advanced Captive Portal that will help you quickly turn your Wi-Fi into a revenue stream and collect valuable visitor data. You can customize the portal pages to support your brand and fit your needs. Subscription plans based on the number of users or access points. There are no hidden or additional fees. Monitoring and controlling access to both networks - the network for your guests and the network for your employees - from one platform. You can include your logo, change colors, and even run the splash pages on your own domain.

Ameego is a cloud-based staff scheduling software designed to help restaurants and hotels create efficient schedules, reduce labor costs, and improve staff communication. The platform offers features such as one-touch scheduling, labor forecasting, and integration with payroll and point-of-sale systems. Ameego's scheduling system accounts for staff skills, availability, and time-off requests, ensuring optimal staffing for peak times. The software also includes a manager logbook and shift-swapping capabilities, allowing staff to manage their shifts and communicate effectively. With its mobile app, employees can access their schedules and receive notifications instantly, reducing scheduling conflicts and enhancing operational efficiency. We’ve been developing more features that add value to owners and operators, and we will continue to collaborate to find the best new ideas possible as we move forward.

Introducing Identity Anywhere, the world’s first Identity Management solution based on Docker containers making it the most portable, scalable and secure solution on the market. Docker container technology allows Identity Anywhere to run anywhere: on any cloud, on premise or a private cloud instance hosted by Avatier. Avatier Identity Management products brings separately administered back office applications and assets together to manage them as one system. Now armed with a unified digital dashboard, C-level executives deliver measurable business growth and increased profits. Eliminate the #1 Help Desk request with military grade self-service password reset. Reduce Costs. Only pay for the cloud app licenses you need. Maximize company utilization with a phenomenal shopping cart experience. Avoid fines, lawsuits, negative publicity, and even jail time due to non-compliance.

IDeaS’ all-in-one, easy-to-use revenue management solution will empower you to quickly reach new levels of profitability. IDeaS G3 RMS delivers the most powerful, analytically driven decisions through an automated, machine-learning revenue engine. Artificial intelligence, powered with forward market data and a hotel's own data, takes pressure off users by reducing manual pricing changes, rules and tasks, and allows them to be more strategic in their day-to-day activity. G3 RMS delivers scientific pricing decisions at the room type and rate code level to drive optimal revenue performance. Discover greater profitability at ideas.com.

Empowering hotel revenue management across the globe in more than 100 markets. LodgIQ RM is changing the way hoteliers approach revenue management. Our technology employs proven data science and machine learning principles to deliver optimized pricing recommendations in real time. The result: more accurate forecasting, smarter room pricing, and measurable ROI. LodgIQ RM is changing the way hoteliers approach revenue management. Our technology employs proven data science and machine learning principles to deliver optimized pricing recommendations in real time. The result: more accurate forecasting, smarter room pricing, and measurable ROI. RM Droid is an automated bot for revenue management that will continuously run in the background, making data-driven decisions being made using sophisticated ML algorithms.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency.

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

For the simplified, up-to-date insight into the booking situation of today and the next 3 years. It enables efficient monitoring and optimization of the revenue management strategy based on the important hotel KPIs occupancy, ADR and RevPAR, without additional manual effort. Identify high and low demand periods for proactive action in Sales and Revenue Management. PickupTracking paired with FairPlanner, our hotel budgeting and planning software will give you a wholesome view of your on the books situation in combination with your hotel profit and loss.

FairPlanner - Your forecast and budget planning software A hotel-specific 360° Financial Planning & Analysis software to efficiently plan your revenue, costs & profits for all areas of your hotel profit and loss statement. Automatic planning function via drivers & comparison function of alternative planning scenarios are available. All financial indicators can easily be consolidated at the touch of a button. Automatically combine planning figures with actual values from your accounting system and pre-booking status from your PMS. This flexible management reporting provides a comprehensive 360° view of your business. You can also plan all relevant costs & salary per employee and per department that result in precise analyses for all management levels. Furthermore, perform operational consolidation & portfolio performance analysis for all your hotels.

Offering the best of AI with a human touch, Wave allows today’s revenue managers to break free from having to solely trust the ‘black box’ they are normally bound to by other revenue management systems, and start enjoying an ease and control not currently found in most of today’s RMSs. With its unique strategy builder tool, Wave brings revenue managers AI models that can be adjusted to fit your hotel’s particular strategy, while allowing for more transparency in pricing recommendations, so you can get back to running your hotel. Hoteliers who may not be using an RMS, and who need a revenue management strategy. Hotels that need a more intelligent RMS workspace for deployment of revenue strategies. Any size hotel struggling with the ability and resources to effectively analyze and execute on their data. Provide automated forecast demand using non-linear calculations for price elasticity.

Set card entry failure limits, link expiration, and minimum lead time. Learn & apply best practices that help you win chargebacks. Eliminate paper auth forms, and manual entry & stop taking credit card details over email, fax, or phone. Create installment plans, send late payment reminders, control user access, and run detailed reports for reconciliation. Fraud prevention tools help reduce chargebacks. Send your customers a link to our secure online payment portal. Customers fill out an online authorization form indicating their charges. Verified in real-time & processed by your payment gateway, CC info is encrypted and securely stored. Integrates with all major payment gateways for fast and direct transactions. The card is tokenized & securely stored. Never see or manually key sensitive data. We pride ourselves on security. Our products are fully PCI-Compliant. All data is encrypted and securely stored.

Inn-Flow offers a comprehensive suite of hotel management software designed to streamline accounting, payroll, labor, procurement, and sales processes. It provides modern accounting solutions with real-time data access, making it easier for hoteliers to manage financial operations. It includes automated payroll processing, reducing operational costs, and AI-supported bookkeeping services to ease the burden of invoicing and financial tasks. Labor management tools help optimize employee scheduling and reduce labor costs, while procurement features track inventory and reduce waste. Inn-Flow also supports sales and revenue optimization through automated tracking and business intelligence tools. With integrations to industry-leading applications, Inn-Flow enables seamless data synchronization across multiple properties, ensuring efficiency and consistency in operations. Hotels using Inn-Flow have reported increased productivity, reduced costs, and improved financial performance.

Cendyn Guestrev® revolutionizes revenue management and profit optimization for hotels and casinos. Total profit optimization Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of hotel ancillary revenue, custom to your hotel. Dynamic pricing solutions Guestrev offers open pricing recommendations by room category and market segment. Price each room category independently of overall demand based on factors such as perceived value, guests’ willingness to pay, and dynamic demand and availability indicators. Unlock true guest value Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost – down to market segment and booking channel – and total profitability while on-property.

Driven by Power BI, Revintel provides total revenue analysis that transforms your disparate datasets into actionable business intelligence. Spend more time on analysis and strategy rather than acquiring data. With 55 standard out-of-the-box reports and Revintel’s BI solution, Compose, seamlessly create your own custom brand-matched interactive visualizations in a variety of formats. The easy-to-use interface promotes cross-team collaboration. Marketing can view real-time campaign performance; sales can monitor negotiated accounts by tracking performance at the rate code level; and, of course, revenue managers can view the full picture of ancillary and room revenue at the agency, corporate and portfolio level. The easy drag & drop functionality for reports makes it simple for anyone on your team to build and analyze custom dashboards and reports in just minutes – no complex spreadsheets or programming required.

Build long-term relationships with your best guests by rewarding them with uniquely personalized experiences that keep them coming back. Cendyn Loyalty, powered by our award-winning content management system (CMS), enables you to seamlessly manage your own content, images and offers. Multiple program types are supported including stay, nights, recognition, birthday and surprise and delight for any type of hotel or brand. Allow members to use their social media credentials to sign in, view loyalty status, redeem rewards, receive offers and more in a personalized, members-only portal. Determine the redemption process that fits your business requirements and your guests. With our reward management capabilities, recognize your loyal customers with points, vouchers, touchless gift cards, and more. Deliver customized, dynamic multilanguage communications and recognize members with personalized offers, member rates, reward notifications and more.

Built specifically for the hospitality industry, Cendyn’s CMS deftly manages content and scales with your growth. Drive website engagement and urgency with robust personalization features and easy to use administrative functionality such as room configuration, rate adjustments, booking widgets and more, to convert lookers into bookers. Our state-of-the-art cloud hosting platform allows us to provide secure, lightning-fast download speeds using CDN technology and a 99.9% uptime guarantee with half second response time to any customer worldwide. Use rich guest profile data to define and segment target audiences based on past stay history, preferences, loyalty status, guest lifetime value score and more. Rules-based automation combined with sophisticated personalization and upsell opportunities allow hoteliers to learn more about their guests, enhance loyalty and drive revenue across their business.