Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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Barndoor.ai
Barndoor is a data and access management layer designed to secure how artificial intelligence systems interact with enterprise data and infrastructure. It acts as a centralized control plane that governs AI agents and applications, allowing organizations to define policies, enforce access rules automatically, and maintain full visibility over how AI tools operate across business systems. Instead of relying only on traditional identity-based permissions, Barndoor introduces context-aware governance, enabling administrators to control what actions an AI agent can perform based on factors such as the user operating the agent, the system being accessed, the type of data involved, and the specific task being attempted. It evaluates every AI request in real time and enforces policies before an action is executed, preventing unsafe or unauthorized operations from reaching internal systems or modifying sensitive information.
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MessageKite
MessageKite is a powerful, very cost effective, customer support platform which supercharges your customer communication by text-enabling your existing landline. Your customers will appreciate the ease of communicating with you through text messaging. Furthermore, your staff will also appreciate the simplicity of text communication. Messages are delivered to your dashboard, where you can organize your contacts and incoming/outgoing messages from any computer connected to the Internet. While the applications are endless, MessageKite customers consistently enjoy the time savings attached to automating tasks such as appointment and delivery reminders, product updates, service interruptions and alerts, address updates and even new product and service announcements. Give your staff the intuitive tools to improve communication, automate ineffective workflows and improve your customers’ experience!
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Lunar.dev
Lunar.dev is an AI gateway and API consumption management platform that gives engineering teams a single, unified control plane to monitor, govern, secure, and optimize all outbound API and AI agent traffic, including calls to large language models, Model Context Protocol tools, and third-party services, across distributed applications and workflows. It provides real-time visibility into usage, latency, errors, and costs so teams can observe every model, API, and agent interaction live, and apply policy enforcement such as role-based access control, rate limiting, quotas, and cost guards to maintain security and compliance while preventing overuse or unexpected bills. Lunar.dev's AI Gateway centralizes control of outbound API traffic with identity-aware routing, traffic inspection, data redaction, and governance, while its MCPX gateway consolidates multiple MCP servers under one secure endpoint with full observability and permission management for AI tools.
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