Audience

Healthcare providers seeking a solution to manage their medical payments

About ImaginePay

Our simple process allows for quick medical payments anywhere the internet is available. Designed with time-of-service in mind, ImaginePay™ makes payment transactions easy and convenient for both provider and patient. Patients pay their medical bills in 5 simple steps: Providing basic information to retrieve a provider balance, selecting the amount they wish to pay, how they would like to pay, entering their billing address, and reviewing their selections to confirm payment details. That’s it! ImaginePay™ is a HIPAA and PCI-certified compliant platform; meaning that your patients’ personal and payment method information are kept securely on file. ImaginePay gives you the flexibility to make payments to your providers from anywhere you chose. Paying your bills just got simple! Making a payment is simple. All you need is your provider ID from your statement, your personal information and a payment method.

Integrations

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Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

ImaginePay
Founded: 2000
United States
imaginepay.com

Videos and Screen Captures

ImaginePay Screenshot 1
ImaginePay Screenshot 1
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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

ImaginePay Frequently Asked Questions

Q: What kinds of users and organization types does ImaginePay work with?
Q: What languages does ImaginePay support in their product?
Q: What kind of support options does ImaginePay offer?
Q: What other applications or services does ImaginePay integrate with?
Q: Does ImaginePay have a mobile app?
Q: What type of training does ImaginePay provide?

ImaginePay Product Features

Patient Portal

Bill Payment
Care Plans
EHR-Agnostic
Appointment Confirmations
Appointment Scheduling
Care Summaries
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

ImaginePay Reviews

Write a Review
  • An ImaginePay User
    Tech
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Credit Card fraud"

    Posted 2024-04-23

    Pros: Nothing. there is nothing good about this service as it is outside of US borders and insecure. Information is being sold to others as you have to give information verbally over the phone.

    Cons: Set up auto pay with them and immediately after having given them CC information, we had fraudulent charges next day. No other verbal use of CC was given in past.

    Overall: Difficult. Foreign (out of US) so insecure. Call sounded like it was in a home with others. there is nothing good about this service as it is outside of US borders and insecure. Information is being sold to others as you have to give information verbally over the phone.

    Read More...
  • An ImaginePay User
    Customer
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "ANSWER PHONE WHEN SOMEONE CALLS IN TO PAY THEIR BILL"

    Posted 2023-03-14

    Pros: Nothing. Frustrating. No Customer Service

    Cons: 1) Get a voice message when you call in to just "PAY" your bill -
    MY TIME IS AS VALUABLE AS THEIRS OR MORE SO. Just answer the phone and take the payment.
    2) Wants you to leave detailed messages rather than answering the phone to TALK to the customer and service them quickly!
    3) CHARGE 3% if you use a credit card to pay your provider bill

    Overall: ImaginePay has decided Customer Service is NO LONGER part of the "service". MEDICAL BILLING NEEDS TO ANSWER THE PHONE!

    Read More...