Audience

Companies of all sizes and enterprises in need of a solution to improve their workflow operations

About ICS Flow

One solution for CRM, VoIP, Payments, Workflow, Scheduling, Communications, Dashboards and Reports. Use it for Sales, Marketing, Customer Service, Debt Collection, Appointments or BPO. It enables you to build a customer-centered business from sales to customer service. Improve your sales pipeline by having a clear view of your process. Get a complete understanding of your operations to drive your business success. Change the way you see debit orders. Let us help improve your collections by automating your billing process. Automated debit order collections. Payment request link for immediate payments. Notifications of returned debit orders. Quick credit service. Account and banking details validation. Automated emails. Automated sms’s. Communication history. View all communication in one place. Send messages at any point in the workflow.

Pricing

Starting Price:
$50 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

ICS Flow
Founded: 2002
South Africa
icsflow.com

Videos and Screen Captures

ICS Flow Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

ICS Flow Frequently Asked Questions

Q: What kinds of users and organization types does ICS Flow work with?
Q: What languages does ICS Flow support in their product?
Q: What kind of support options does ICS Flow offer?
Q: Does ICS Flow have a mobile app?
Q: What type of training does ICS Flow provide?
Q: Does ICS Flow offer a free trial?
Q: How much does ICS Flow cost?

ICS Flow Product Features

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Real-time Chat
Reporting/Analytics
Blended Call Center
Database
Predictive Dialer
Progressive Dialer
Queue Management