ICOMM TMA

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

Methodia is a leading Business-as-a-Service (BaaS) and Software-as-a-Service (SaaS) provider, offering customized business solutions for efficient energy and telecom retail. We are focused on developing comprehensive end-to-end utility management software and digital products for utilities, broadband, telephony, TV and energy services supply. We have gained extensive experience in optimizing and automating any type of business processes, and providing a wide range of home-grown IT and consulting services for utility and telecom industry players. Our company was established in 1998 in the USA with customers throughout Europe, North and South America. In 2008, Methodia relocated its Headquarters and main R&D facility in Sofia, Bulgaria. Today our team has reached 70+ fully operational professionals with diverse industry backgrounds, covering the complete IT value chain.