Cross-Border
Market to more customers in more countries with less effort. Our Cross-Border offering is a comprehensive solution, with built-in capabilities and services for marketing, localization, compliance, payments/fraud management, logistics, customer care, technical integration and ongoing global storefront operations. Pitney Bowes has the experience of partnering with the most leading brands and retailers, resulting in the lowest possible risk and complexity in operating cross-border eCommerce storefronts. Utilizing a web-based customer service tool for order-related questions and complete visibility into your customer’s cross-border ordering experience through reports and analytics. Works with configurable cross-border logistics partner like Pitney Bowes to provide multiple shipping options, localized return solutions, and customs clearance and handling. Provides a wide variety of local and alternative payment solutions, tax and duty quoting, and multiple language options.
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Cognipharma
Cognipharma's HCP Engagement Platform is a SaaS solution designed for pharmaceutical companies aiming to enhance their omnichannel strategies and foster high-value interactions with healthcare professionals. The platform offers seamless integration with CRMs such as Veeva, IQVIA OCE, Salesforce, or custom systems, ensuring centralized management of customer data. Key features include real-time HCP registration and validation, providing immediate access to content through single sign-on and verification against public databases or existing CRM records. The platform also emphasizes consent and preferences management, enabling the progressive capture of channel and content preferences to align communications with HCPs' expectations. By delivering deep personalization of content and channel interactions, Cognipharma's solution aims to improve marketing and sales KPIs, offering insights into customer journeys across channels and identifying optimal re-engagement strategies.
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Salesforce Agentforce Life Sciences
Agentforce Life Sciences, formerly Life Sciences Cloud, is Salesforce’s AI-first engagement platform built for Pharma, MedTech, Consumer Health, and Animal Health organizations. It unifies clinical, medical, commercial, and patient services functions on a compliant, industry-specific CRM foundation. The platform enables cross-functional teams to engage healthcare providers and patients using real-time, data-driven insights. AI-powered automation accelerates clinical trials, improves medical inquiry management, and enhances commercial engagement. Life Sciences Cloud supports compliant workflows with audit trails and governance embedded directly into daily operations. Patient services teams can streamline benefits verification, adherence programs, and adverse event management. Agentforce Life Sciences helps organizations bring therapies and devices to market faster while improving operational efficiency and stakeholder engagement.
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PubPro
PubPro is a powerful medical affairs software that accelerates approval workflows and simplifies compliance, enabling life science organizations to stay ahead in the market. By automating unique publication processes, PubPro helps bring life-changing treatments to healthcare professionals and patients faster. The platform offers features such as intelligent routing and approval, real-time integration of journals and congresses data, and automated task escalation to speed up time-to-market. Configured to align with an organization's standard operating procedures, PubPro ensures that every step in the process is conducted within a single application, eliminating the need for clunky workarounds and multiple applications. This includes collaborative document authoring, role-based reviewer assignments, and pre-filtered dashboards based on user roles. To reduce errors and compliance risks, PubPro provides configurable debarment check routing and always-on audit tracking.
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