H1
At H1, our mission is nothing short of creating a healthier future worldwide by unlocking and democratizing global access to critical expertise, HCP information, claims data, ground-breaking research and discoveries, and connected insights for all – doctors, researchers, industry and, ultimately, patients – bringing everyone closer together to advance medicine and clinical outcomes.
Insights derived from H1’s solutions help life sciences and other healthcare organizations accelerate the development, launch, and dissemination of life-saving treatments, drive meaningful engagements with key opinion leaders, and help ensure equitable access to healthcare services.
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Cognipharma
Cognipharma's HCP Engagement Platform is a SaaS solution designed for pharmaceutical companies aiming to enhance their omnichannel strategies and foster high-value interactions with healthcare professionals. The platform offers seamless integration with CRMs such as Veeva, IQVIA OCE, Salesforce, or custom systems, ensuring centralized management of customer data. Key features include real-time HCP registration and validation, providing immediate access to content through single sign-on and verification against public databases or existing CRM records. The platform also emphasizes consent and preferences management, enabling the progressive capture of channel and content preferences to align communications with HCPs' expectations. By delivering deep personalization of content and channel interactions, Cognipharma's solution aims to improve marketing and sales KPIs, offering insights into customer journeys across channels and identifying optimal re-engagement strategies.
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Salesforce Agentforce Life Sciences
Agentforce Life Sciences, formerly Life Sciences Cloud, is Salesforce’s AI-first engagement platform built for Pharma, MedTech, Consumer Health, and Animal Health organizations. It unifies clinical, medical, commercial, and patient services functions on a compliant, industry-specific CRM foundation. The platform enables cross-functional teams to engage healthcare providers and patients using real-time, data-driven insights. AI-powered automation accelerates clinical trials, improves medical inquiry management, and enhances commercial engagement. Life Sciences Cloud supports compliant workflows with audit trails and governance embedded directly into daily operations. Patient services teams can streamline benefits verification, adherence programs, and adverse event management. Agentforce Life Sciences helps organizations bring therapies and devices to market faster while improving operational efficiency and stakeholder engagement.
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Cross-Border
Market to more customers in more countries with less effort. Our Cross-Border offering is a comprehensive solution, with built-in capabilities and services for marketing, localization, compliance, payments/fraud management, logistics, customer care, technical integration and ongoing global storefront operations. Pitney Bowes has the experience of partnering with the most leading brands and retailers, resulting in the lowest possible risk and complexity in operating cross-border eCommerce storefronts. Utilizing a web-based customer service tool for order-related questions and complete visibility into your customer’s cross-border ordering experience through reports and analytics. Works with configurable cross-border logistics partner like Pitney Bowes to provide multiple shipping options, localized return solutions, and customs clearance and handling. Provides a wide variety of local and alternative payment solutions, tax and duty quoting, and multiple language options.
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