Hume AI Integrations

ElectroNeek is an automation platform that combines AI agents, intelligent document processing, and RPA to automate business processes end to end. Teams build workflows in Studio Pro, a visual drag-and-drop editor with ready-made activities for web and desktop apps, Excel, email, PDFs, databases, and APIs, plus reusable subprograms to keep complex automations organized. IntelliDocs uses AI to extract and validate data from invoices, purchase orders, IDs, and other documents, then passes it directly into your workflows. AI agents add reasoning to bots so they can classify requests, make decisions, and handle exceptions that rule-based automation can't. Bot Runner executes automations attended or unattended on any machine, and Orchestrator lets you schedule, monitor, and manage bots and licenses from one web console. ElectroNeek serves enterprises, mid-market companies, and service partners who deliver automation to their own clients.

Hume AI has introduced Octave (Omni-capable Text and Voice Engine), a groundbreaking text-to-speech system that leverages large language model technology to understand and interpret the context of words, enabling it to generate speech with appropriate emotions, rhythm, and cadence, unlike traditional TTS models that merely read text, Octave acts akin to a human actor, delivering lines with nuanced expression based on the content. Users can create diverse AI voices by providing descriptive prompts, such as "a sarcastic medieval peasant," allowing for tailored voice generation that aligns with specific character traits or scenarios. Additionally, Octave offers the flexibility to modify the emotional delivery and speaking style through natural language instructions, enabling commands like "sound more enthusiastic" or "whisper fearfully" to fine-tune the output.

Hume AI's EVI 3 is a third-generation speech-language model that streams in user speech and forms natural, expressive speech and language responses. At conversational latency, it produces the same quality of speech as our text-to-speech model, Octave. Simultaneously, it responds with the same intelligence as the most advanced LLMs of similar latency. It also communicates with reasoning models and web search systems as it speaks, “thinking fast and slow” to match the intelligence of any frontier AI system. EVI 3 can instantly generate new voices and personalities instead of being limited to a handful of speakers. For instance, users can speak to any of the more than 100,000 custom voices already created on our text-to-speech platform, each with an inferred personality. No matter the voice, it responds with a wide range of emotions or styles, implicitly or on command.

Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.