Audience

Enterprises looking for a quality management software to optimize customer satisfaction

About Hubicus Quality Monitoring

Management solutions for the quality of customer experience to implement effective action plan. Evaluate your calls, e-mails, chats… Collect satisfaction information throughout the client and employee's journey. Define action plans to be implemented. Evaluating the quality of the customer relationship is, for decision makers and service providers, one of the top priorities. Hubicus provides a global offer of SaaS software, covering 3 complementary approaches: Quality Monitoring Compliance assessments of the process. Feedback Management Multi-channel hot topic polls. Abilities. Knowledge quizzes and management of employee skills. Quality Monitoring Process compliance assessments. Create your own criteria and evaluation grids. Choose the interactions you want to evaluate (telephone, e-mail, chat,...). Evaluate and debrief. Analyze and share. Hubicus Quality Monitoring offers a wide range of advanced features. Unlimited number of criteria.

Pricing

Starting Price:
$200 per user, per year
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Hubicus
Founded: 2007
France
www.hubicus.com

Videos and Screen Captures

Hubicus Quality Monitoring Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Hubicus Quality Monitoring Frequently Asked Questions

Q: What kinds of users and organization types does Hubicus Quality Monitoring work with?
Q: What languages does Hubicus Quality Monitoring support in their product?
Q: What kind of support options does Hubicus Quality Monitoring offer?
Q: What type of training does Hubicus Quality Monitoring provide?
Q: Does Hubicus Quality Monitoring offer a free trial?
Q: How much does Hubicus Quality Monitoring cost?

Hubicus Quality Monitoring Product Features

Quality Management

Audit Management
Complaint Management
ISO Standards Management
Supplier Quality Control
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
Maintenance Management
Risk Management
Training Management