Claude Managed Agents
Claude Managed Agents is a pre-built, configurable agent system from Anthropic designed to run long-running, asynchronous tasks on managed infrastructure without requiring developers to build their own agent loops. It acts as a complete “agent harness,” allowing developers to define goals while the system handles execution, orchestration, and state management behind the scenes. Unlike direct model prompting, which requires step-by-step interaction, Managed Agents are designed for tasks that unfold over time, such as research, automation, or multi-step workflows, where the agent can continue working independently after being started. It supports advanced capabilities such as multi-agent orchestration, where a primary agent can coordinate specialized sub-agents that operate in parallel with isolated contexts, improving both speed and output quality.
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Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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AG2
AG2 is the open source AgentOS for building production-ready AI agents and multi-agent systems in minutes, not months. Formerly AutoGen, it provides an open source Python framework for building, orchestrating, and scaling AI agents that can collaborate through shared context, use tools, execute workflows, and support both autonomous and human-in-the-loop patterns. AG2 is designed for developers who want to build systems, not prompts, with simple and intuitive syntax, built-in conversation patterns, and a flexible platform for multi-agent automation. Agents in AG2 can extend their capabilities with tools, allowing them to interact with external systems, fetch real-time data, execute code, search the web, process documents, and complete complex tasks beyond a model’s internal knowledge. It supports many LLM providers and local models, including OpenAI-compatible endpoints, Anthropic Claude, Gemini through Vertex AI, DeepSeek, and LM Studio.
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MuleSoft Anypoint Platform
MuleSoft is an agentic control plane designed to help enterprises govern, orchestrate, and secure AI agents, APIs, applications, models, and data across complex digital environments. The platform supports multi-agent governance, API management, integration, automation, and gateway federation from one unified control plane. With solutions such as MuleSoft Agent Fabric, MuleSoft Omni Gateway, Agent Registry, Agent Scanners, and Agent Broker, organizations can discover agents, manage interactions, reduce shadow AI, and coordinate workflows across ecosystems. MuleSoft also helps teams turn existing APIs and applications into governed tools that AI agents can safely discover and use. Its platform supports developers and business users with natural language development, prebuilt connectors, monitoring, API governance, and integration tools. MuleSoft is built to help enterprises scale AI adoption with stronger compliance, observability, security, and operational confidence.
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