Audience

Healthcare CRM solution for clinics

About Salesforce Health Cloud

Seamlessly connect care teams to a 360-degree view of every patient on a single, HIPAA-compliant platform. Transform your call center, quickly connect patients to care, and act on social determinants of health to improve outcomes. Acquire, support, and engage patients throughout their health journey with a streamlined engagement platform that connects people, data, and processes. Transform virtual sales, provider relationships, and patient engagement to accelerate value and drive results. Achieve commercial excellence by connecting sales, service, marketing, and operations with critical data. Meet your constituents where they are. Enable staff to make the best decisions possible with insight-driven processes and a 360-degree view of the individuals and families they serve. Provide your team with manual contact tracing, patient monitoring, and automated follow-ups to rapidly respond to any healthcare emergency.

Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/solutions/industries/healthcare/overview/

Videos and Screen Captures

Salesforce Health Cloud Screenshot 1
Salesforce Health Cloud Screenshot 1
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SimplePractice is the leading practice management software for solo and group private practices. Practitioners can streamline their entire business from a single HIPAA-compliant platform. Features include integrated telehealth, insurance claim filing, a robust client portal, online scheduling, billing, credit-card processing, free appointment reminders, calendar sync, and so much more.
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Salesforce Health Cloud Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Health Cloud work with?
Q: What languages does Salesforce Health Cloud support in their product?
Q: What kind of support options does Salesforce Health Cloud offer?
Q: What other applications or services does Salesforce Health Cloud integrate with?
Q: What type of training does Salesforce Health Cloud provide?
Q: Does Salesforce Health Cloud offer a free trial?

Salesforce Health Cloud Product Features

Healthcare CRM

Patient Communications
Patient Management
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Physician Management
Predictive Analytics

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management
Appointment Management
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Out-Patient Management
Physician Management
Policy Management
Revenue Management

Patient Case Management

Activity Tracking
HIPAA Compliant
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management

Patient Monitoring
Real Time Reporting
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Waiting Time Tracking

Patient Portal

Care Plans
EHR-Agnostic
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Summaries
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Salesforce Health Cloud Additional Categories

Salesforce Health Cloud Reviews

Write a Review
  • Morgan S.
    Head of Operations
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Top of the Line Customization"

    Posted 2021-06-14

    Pros: I worked for a healthcare startup not too long ago that used Health Cloud. It's incredible. We had members of our diabetes platform all over the country and it was perfect for our service / technology solution. The patient cards made it very easy for our customer success teams to track data.

    Cons: Sometimes it proved difficult for our engineering teams to get help on bugs / fixes. Other than that, all good.

    Overall: Overall I would say that between the initial sales teams, the engineering / support help, and the user experience, health cloud was the right solution for our company.

    Read More...
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