Audience
Talent Acquisition Teams
About Grayscale
Grayscale keeps your recruiting motion humming by providing frontline HR and talent acquisition teams the platform and tools they need to deliver a frictionless candidate experience. Source, match, and hire faster with two-way, one-to-one and bulk texting, hiring hub, automation, scheduling, and more all seamlessly integrated into your ATS.
Think of Grayscale as your extra set of hands in the hiring process, enabling top brands like Dick's Sporting Goods, Chobani, DoorDash, and American Airlines to secure the best talent available. With our advanced technology and streamlined approach, you can optimize your recruitment process and stay ahead of the competition.
- Text Candidates Inside Your ATS
- Extensive Automation Suite to Handle the Busy Work
- Bulk Messaging & Drip Campaigns
- Let Candidates Apply via SMS Shortcodes
- Interview Scheduling & Hiring Assistant
Pricing
Integrations
Company Information
Product Details
Grayscale Frequently Asked Questions
Grayscale Product Features
Applicant Tracking
Recruiting
SMS Marketing
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best for Texting Experience" Posted 2024-11-14
Pros: Highly satisfied with the bulk messaging feature. The snippets and templates are exceptionally user-friendly and integrate seamlessly with our ATS, enhancing our overall efficiency.
Cons: There is absolutely nothing wrong with the Grayscale platform. In fact, it functions seamlessly and delivers a reliable and efficient experience across all its features. We have found it to be highly effective in meeting our needs, and the overall performance has consistently exceeded our expectations.
Overall: The platform is incredibly easy to use and highly intuitive, making navigation a breeze for users of all levels. Its user-friendly interface ensures a smooth and efficient experience, while the wide variety of templates available has been a standout feature. These templates are not only well-designed but also customizable, which makes the entire process much more streamlined and efficient. Overall, we absolutely love the flexibility and convenience they provide!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Grayscale makes recruiting so much more convenient " Posted 2024-07-25
Pros: I love that I can just text a possible candidate and they can get back to me at their convenience but this is still a professional setting.
Cons: I do miss new messages sometimes just because there aren't any push notifications and I forget to check the inbox.
Overall: This has helped me in my role tremendously for hiring employees because they can just text me when they get a moment.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Smooth and Seamless" Posted 2024-07-19
Pros: It integrates well with all my other applications and makes communication during call list fast and seamless. I love how easy it is to operate and has great functionality.
Cons: You only get an alert if you've sent a text to the candidate previously.
You cant search by phone #s which would be helpful in different cases.Overall: I've been using it for exactly 30 days and I'm in love. Great tool for recruitment. Text is the next wave of communication and this tool meets the need.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Grayscale" Posted 2024-07-12
Pros: Convenience and Functionality. Makes work life a lot more streamlined. I would recommend this product to anyone in the talent agency field.
Cons: Can take a while to get used to UI. Otherwise functionality is great.
Overall: Overall experience has been great. Ease of use and Functionality makes day to day use very streamlined.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"GRAYSCALE Review - Recruiting Manager perspective " Posted 2024-06-13
Pros: The pros of using GRAYSCALE include the ease of use, features, design, support, and pricing. I enjoy using this product.
Cons: The cons of using GRAYSCALE were not being able to initially unable to locate the feature where you receive an email when you are contacted. Upon direction of these features it became more user friendly.
Overall: Overall my experience with GRAYSCALE has been a positive one. I use it on a daily basis to keep in contact with potential Candidates.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Grayscale Makes My Job SOOO Much Easier!" Posted 2024-05-20
Pros: I love being able to type my messages in Grayscale and using copy-and-paste features has made my job so much easier! It's so easy to set up bulk messages for daily reminders of interviews and using the delay scheduling feature for messages.
Cons: Not being able to type my email into a message without it being seen as a "link", so I've resorted to changing the 2nd part of my email address to inmar dot com to work around that.
The other thing I'd like to see added is being able to click on a message as an OK without actually having to type back a message (similar to the thumbs up feature for "OK" in regular text messaging apps)Overall: Very user friendly and intuitive. I've used the setting up of templates, the delay scheduling, the bulk messaging and regular messaging and it's all very easy to use. How did I ever live without you, Grayscale?!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great Product" Posted 2024-04-02
Pros: I really enjoy this texting platform, it makes my job as a high volume recruiter- way easier to get in touch with candidates. I also like how it is linked to our applicant tracking system. I love the nudge feature.
Cons: I wish there was an easier way to text individual candidates. You are able to review messages in your inbox but it appears visually disorganized.
Overall: Overall, Grayscale is a great product highly recommend. I've used a few other texting platforms and they have all been very manual.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great for Recruiting " Posted 2024-03-21
Pros: Easy platform to access candidates, easy to set up templates and automated messaging, and easy searches.
Cons: I do wish that notifications were set up differently.
Overall: This is a great product! Makes it easy to keep up with communication and easily access previous messaging.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Positive Experience" Posted 2024-03-12
Pros: The ease of finding candidates to text.
Cons: I have been having an issue with it not recognizing my password, so I have to reset it often.
Overall: Candidates get back to me fairly quickly. It appears professional.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy Way to Text Candidates " Posted 2024-03-11
Pros: It is an easy way to text candidates, happy with the system. Never have had any issues with it not working this far.
Cons: Sometimes if you have too many screens pulled up it will not load properly.
Overall: It is an easy way to text candidates, happy with the system. Never have had any issues with it not working this far.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Helpful for Recruiting " Posted 2024-01-16
Pros: I like that you can send bulk messages to candidates quickly advertising the job. I also really like the chrome extension so that I can send out messages quickly and easily to candidates directly from my ATS page.
Cons: The only thing I don't like about Greyscale is that my phone number isn't unique to me, our onboarding team texts from the same number I text so sometimes it can confuse the candidate as to who's reaching out since the texts come from the same number.
Overall: Overall, this product has been very useful to contact my candidates and it is very user friendly. It's quick and efficient.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy to use" Posted 2023-11-01
Pros: Easy to use the program being that I never use it before, updates quickly, easy to navigate the page.
Cons: Wish it merged with our system so we didn't have to type everyone in.
Overall: Not bad Easy to use the program being that I never use it before, updates quickly, easy to navigate the page.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great way to text candidates" Posted 2023-09-15
Pros: Very easy to use, great layout. Love the templates that I can save and use. Love the campaign option and bulk texting.
Cons: Sometimes I have trouble signing in. I have to keep creating passwords.
Overall: I love a platform that allows me to text candidates easily and tracks responses. Love the campaigns feature, bulk texting and templates.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"I LOVE Grayscale" Posted 2023-06-15
Pros: Everything!! There are some more things I wish I could do or maybe the product does do, but I have no idea.
Cons: I would rather get just my responses when me and another recruiter have reached out to the same candidate. I wish it worked with other products like Indeed, Dice, Monster, CareerBuilders, LinkedIN, and SeekOut.
Overall: For what I utilize it for it is great. The convenience and ease of use are my number one reasons for loving this product.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Grayscale As a Resource" Posted 2023-05-31
Pros: Everything although I'm sure I have not tried all features. It works with ease and it helps me get feedback quicker for my clients.
Cons: Not having access or knowing who is my contact person for assistance.
Overall: It works very well in helping me stay and get in contact with my clients when I sometimes find it hard trying to contact clients during work hours.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Grayscale" Posted 2023-02-16
Pros: Easy way to quickly communicate with candidates along with giving visibility to my Team and local business.
Cons: I wish Grayscale had options to edit text and set up reminders.
Overall: Great experience overall. Easy to use responses are much quicker than using my cell phone also love the notifications via email and through the text for new messages.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy & Efficient" Posted 2023-01-20
Pros: -user friendly
-efficient (mass messaging, nudges, etc)
-support is very friendly and helpful
-the browser extensionCons: -wish it could link to our ATS (WorkDay)
-slightly confusing at first but very easy to get the hang ofOverall: This is a great platform to use for recruiting! Being able to create message templates, nudges, and the ability to input multiple candidates at once makes this part of my job a breeze.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Grayscale is awesome" Posted 2023-01-18
Pros: Accessibility and ease of getting candidates hired. I love being able to see who gets hired and rejected and the reason why.
Cons: I don't have any issues with Greenhouse. With a couple of trainings, It works perfectly.
Overall: It's been great! No issues whatsoever. It only took a few trainings to understand. 10/10 would recommend.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy and Effective" Posted 2022-12-14
Pros: Easy to use and effective for automations, bulk messages and scheduling messages. Reporting to show effectiveness.
Cons: Each action is set up for a specific stage on a specific job. This is more of a fault on our end with our ATS. Grayscale in nature needs specific tags or jobs to initiate outreach. If our ATS was more organized we could utilize Grayscale on a larger scale. However, for now, even with our current ATS, Grayscale is a huge help!
Overall: I enjoy the advantages of Grayscale very much and utilize it daily for sourcing and reaching out to employees. There are many ways to use Grayscale, the automations and scheduled to send messages are two of my personal favorites.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Grayscale Review" Posted 2022-12-13
Pros: You can upload candidates from spreadsheets. The "nudges" are also a really great feature. I also enjoy how seamless it is with Workday.
Cons: Sometimes the extension does not load properly when using Workday but could just be a user issue.
Overall: Great experience. Has helped me stay organized and see all my prospect messages in one place. I use it on a daily basis and have noticed a difference in my production.
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