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Audience

Talent Acquisition Teams

About Grayscale

Grayscale keeps your recruiting motion humming by providing frontline HR and talent acquisition teams the platform and tools they need to deliver a frictionless candidate experience. Source, match, and hire faster with two-way, one-to-one and bulk texting, hiring hub, automation, scheduling, and more all seamlessly integrated into your ATS.

Think of Grayscale as your extra set of hands in the hiring process, enabling top brands like Dick's Sporting Goods, Chobani, DoorDash, and American Airlines to secure the best talent available. With our advanced technology and streamlined approach, you can optimize your recruitment process and stay ahead of the competition.

- Text Candidates Inside Your ATS
- Extensive Automation Suite to Handle the Busy Work
- Bulk Messaging & Drip Campaigns
- Let Candidates Apply via SMS Shortcodes
- Interview Scheduling & Hiring Assistant

Pricing

Pricing Details:
Book a demo with us to get a custom pricing quote 🕺

Integrations

Ratings/Reviews - 46 User Reviews

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.5 / 5
support 4.6 / 5

Company Information

Grayscale Labs, Inc
Founded: 2017
United States
grayscaleapp.com/

Videos and Screen Captures

Text in Your ATS

Text in Your ATS

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Grayscale Frequently Asked Questions

Q: What kinds of users and organization types does Grayscale work with?
Q: What languages does Grayscale support in their product?
Q: What kind of support options does Grayscale offer?
Q: What other applications or services does Grayscale integrate with?
Q: Does Grayscale have a mobile app?
Q: What type of training does Grayscale provide?
Q: What pricing for support is available for Grayscale?
Q: What pricing for training is available for Grayscale?

Grayscale Product Features

Applicant Tracking

Candidate Management
Collaboration Tools
Interview Management
Interview Scheduling
Onboarding
Workflow Management
Assessments
Background Screening
Internal HR
Job Board Posting
Job Requisition
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal

Recruiting

Assessments
CRM
Interaction Tracking
Internal HR
Interview Management
Onboarding
Self Service Portal
Background Screening
Job Board Posting
Job Requisition
Recruiting Firms
Reference Checking
Resume Parsing

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Mobile Coupons
  • A Grayscale User
    Talent Acquistion Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best for Texting Experience"

    Posted 2024-11-14

    Pros: Highly satisfied with the bulk messaging feature. The snippets and templates are exceptionally user-friendly and integrate seamlessly with our ATS, enhancing our overall efficiency.

    Cons: There is absolutely nothing wrong with the Grayscale platform. In fact, it functions seamlessly and delivers a reliable and efficient experience across all its features. We have found it to be highly effective in meeting our needs, and the overall performance has consistently exceeded our expectations.

    Overall: The platform is incredibly easy to use and highly intuitive, making navigation a breeze for users of all levels. Its user-friendly interface ensures a smooth and efficient experience, while the wide variety of templates available has been a standout feature. These templates are not only well-designed but also customizable, which makes the entire process much more streamlined and efficient. Overall, we absolutely love the flexibility and convenience they provide!

    Read More...
  • A Grayscale User
    Recruiting manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Grayscale makes recruiting so much more convenient "

    Posted 2024-07-25

    Pros: I love that I can just text a possible candidate and they can get back to me at their convenience but this is still a professional setting.

    Cons: I do miss new messages sometimes just because there aren't any push notifications and I forget to check the inbox.

    Overall: This has helped me in my role tremendously for hiring employees because they can just text me when they get a moment.

    Read More...
  • A Grayscale User
    Contract Recruiter
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smooth and Seamless"

    Posted 2024-07-19

    Pros: It integrates well with all my other applications and makes communication during call list fast and seamless. I love how easy it is to operate and has great functionality.

    Cons: You only get an alert if you've sent a text to the candidate previously.
    You cant search by phone #s which would be helpful in different cases.

    Overall: I've been using it for exactly 30 days and I'm in love. Great tool for recruitment. Text is the next wave of communication and this tool meets the need.

    Read More...
  • Dylan K.
    Talent Acquisition Specialists
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Grayscale"

    Posted 2024-07-12

    Pros: Convenience and Functionality. Makes work life a lot more streamlined. I would recommend this product to anyone in the talent agency field.

    Cons: Can take a while to get used to UI. Otherwise functionality is great.

    Overall: Overall experience has been great. Ease of use and Functionality makes day to day use very streamlined.

    Read More...
  • A Grayscale User
    Recruiting Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "GRAYSCALE Review - Recruiting Manager perspective "

    Posted 2024-06-13

    Pros: The pros of using GRAYSCALE include the ease of use, features, design, support, and pricing. I enjoy using this product.

    Cons: The cons of using GRAYSCALE were not being able to initially unable to locate the feature where you receive an email when you are contacted. Upon direction of these features it became more user friendly.

    Overall: Overall my experience with GRAYSCALE has been a positive one. I use it on a daily basis to keep in contact with potential Candidates.

    Read More...
  • Christine M.
    Recruiting Coordinator
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Grayscale Makes My Job SOOO Much Easier!"

    Posted 2024-05-20

    Pros: I love being able to type my messages in Grayscale and using copy-and-paste features has made my job so much easier! It's so easy to set up bulk messages for daily reminders of interviews and using the delay scheduling feature for messages.

    Cons: Not being able to type my email into a message without it being seen as a "link", so I've resorted to changing the 2nd part of my email address to inmar dot com to work around that.

    The other thing I'd like to see added is being able to click on a message as an OK without actually having to type back a message (similar to the thumbs up feature for "OK" in regular text messaging apps)

    Overall: Very user friendly and intuitive. I've used the setting up of templates, the delay scheduling, the bulk messaging and regular messaging and it's all very easy to use. How did I ever live without you, Grayscale?!

    Read More...
  • Gabriela D.
    Recruiter
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Product"

    Posted 2024-04-02

    Pros: I really enjoy this texting platform, it makes my job as a high volume recruiter- way easier to get in touch with candidates. I also like how it is linked to our applicant tracking system. I love the nudge feature.

    Cons: I wish there was an easier way to text individual candidates. You are able to review messages in your inbox but it appears visually disorganized.

    Overall: Overall, Grayscale is a great product highly recommend. I've used a few other texting platforms and they have all been very manual.

    Read More...
  • Kat O.
    Recruiter
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for Recruiting "

    Posted 2024-03-21

    Pros: Easy platform to access candidates, easy to set up templates and automated messaging, and easy searches.

    Cons: I do wish that notifications were set up differently.

    Overall: This is a great product! Makes it easy to keep up with communication and easily access previous messaging.

    Read More...
  • Tracy H.
    Talent Acquisition Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Positive Experience"

    Posted 2024-03-12

    Pros: The ease of finding candidates to text.

    Cons: I have been having an issue with it not recognizing my password, so I have to reset it often.

    Overall: Candidates get back to me fairly quickly. It appears professional.

    Read More...
  • Rachel A.
    Associate Recruiter
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy Way to Text Candidates "

    Posted 2024-03-11

    Pros: It is an easy way to text candidates, happy with the system. Never have had any issues with it not working this far.

    Cons: Sometimes if you have too many screens pulled up it will not load properly.

    Overall: It is an easy way to text candidates, happy with the system. Never have had any issues with it not working this far.

    Read More...
  • A Grayscale User
    Talen Acquisition Partner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helpful for Recruiting "

    Posted 2024-01-16

    Pros: I like that you can send bulk messages to candidates quickly advertising the job. I also really like the chrome extension so that I can send out messages quickly and easily to candidates directly from my ATS page.

    Cons: The only thing I don't like about Greyscale is that my phone number isn't unique to me, our onboarding team texts from the same number I text so sometimes it can confuse the candidate as to who's reaching out since the texts come from the same number.

    Overall: Overall, this product has been very useful to contact my candidates and it is very user friendly. It's quick and efficient.

    Read More...
  • Christina M.
    Recruiter
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use"

    Posted 2023-11-01

    Pros: Easy to use the program being that I never use it before, updates quickly, easy to navigate the page.

    Cons: Wish it merged with our system so we didn't have to type everyone in.

    Overall: Not bad Easy to use the program being that I never use it before, updates quickly, easy to navigate the page.

    Read More...
  • Nicole J.
    Recruiter
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great way to text candidates"

    Posted 2023-09-15

    Pros: Very easy to use, great layout. Love the templates that I can save and use. Love the campaign option and bulk texting.

    Cons: Sometimes I have trouble signing in. I have to keep creating passwords.

    Overall: I love a platform that allows me to text candidates easily and tracks responses. Love the campaigns feature, bulk texting and templates.

    Read More...
  • Melanie A.
    Talent Acquisition Specialist
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I LOVE Grayscale"

    Posted 2023-06-15

    Pros: Everything!! There are some more things I wish I could do or maybe the product does do, but I have no idea.

    Cons: I would rather get just my responses when me and another recruiter have reached out to the same candidate. I wish it worked with other products like Indeed, Dice, Monster, CareerBuilders, LinkedIN, and SeekOut.

    Overall: For what I utilize it for it is great. The convenience and ease of use are my number one reasons for loving this product.

    Read More...
  • A Grayscale User
    Contract Recruiter
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Grayscale As a Resource"

    Posted 2023-05-31

    Pros: Everything although I'm sure I have not tried all features. It works with ease and it helps me get feedback quicker for my clients.

    Cons: Not having access or knowing who is my contact person for assistance.

    Overall: It works very well in helping me stay and get in contact with my clients when I sometimes find it hard trying to contact clients during work hours.

    Read More...
  • A Grayscale User
    Talent Partner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Grayscale"

    Posted 2023-02-16

    Pros: Easy way to quickly communicate with candidates along with giving visibility to my Team and local business.

    Cons: I wish Grayscale had options to edit text and set up reminders.

    Overall: Great experience overall. Easy to use responses are much quicker than using my cell phone also love the notifications via email and through the text for new messages.

    Read More...
  • Haleigh M.
    Talent Acquisition Specialist
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy & Efficient"

    Posted 2023-01-20

    Pros: -user friendly
    -efficient (mass messaging, nudges, etc)
    -support is very friendly and helpful
    -the browser extension

    Cons: -wish it could link to our ATS (WorkDay)
    -slightly confusing at first but very easy to get the hang of

    Overall: This is a great platform to use for recruiting! Being able to create message templates, nudges, and the ability to input multiple candidates at once makes this part of my job a breeze.

    Read More...
  • A Grayscale User
    Regional Recruiter
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Grayscale is awesome"

    Posted 2023-01-18

    Pros: Accessibility and ease of getting candidates hired. I love being able to see who gets hired and rejected and the reason why.

    Cons: I don't have any issues with Greenhouse. With a couple of trainings, It works perfectly.

    Overall: It's been great! No issues whatsoever. It only took a few trainings to understand. 10/10 would recommend.

    Read More...
  • Jolene B.
    Talent Partner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy and Effective"

    Posted 2022-12-14

    Pros: Easy to use and effective for automations, bulk messages and scheduling messages. Reporting to show effectiveness.

    Cons: Each action is set up for a specific stage on a specific job. This is more of a fault on our end with our ATS. Grayscale in nature needs specific tags or jobs to initiate outreach. If our ATS was more organized we could utilize Grayscale on a larger scale. However, for now, even with our current ATS, Grayscale is a huge help!

    Overall: I enjoy the advantages of Grayscale very much and utilize it daily for sourcing and reaching out to employees. There are many ways to use Grayscale, the automations and scheduled to send messages are two of my personal favorites.

    Read More...
  • A Grayscale User
    Talent Acquisition Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Grayscale Review"

    Posted 2022-12-13

    Pros: You can upload candidates from spreadsheets. The "nudges" are also a really great feature. I also enjoy how seamless it is with Workday.

    Cons: Sometimes the extension does not load properly when using Workday but could just be a user issue.

    Overall: Great experience. Has helped me stay organized and see all my prospect messages in one place. I use it on a daily basis and have noticed a difference in my production.

    Read More...
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