Gladly Integrations

Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue. We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack. We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment. Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial.

Build your business. You’ve got the will. We’ve got the way. One platform with all the ecommerce and point of sale features you need to start, run, and grow your business. Find a business name, buy a domain, and create a brand with our free tools. Use one platform to sell products to anyone, anywhere—online with your ecommerce store, online marketplaces, and social media, and in-person with point of sale. Take the guesswork out of marketing with built-in tools that help you create, execute, and analyze campaigns on Facebook and Google. Use a single dashboard to manage orders, shipping, and payments anywhere you go. Gain the insights and knowledge you need to grow. Add features and functionality to your business with 3,200+ apps that integrate directly with Shopify.

Relying on your help desk and spreadsheets to manage your support operation? Boostopia is an all-in-one support operations platform that unlocks the power of your support data to transform both your team and customer experience. Don't settle with vanity metrics...when you can unlock actionable insights. Unsure of "what's happening" or what to focus on next? Unblock the inefficiencies that cost your support operation the most, so you are able to prioritize your focus on the largest improvement opportunities for your team, the customer experience, and the bottom line. Unsure of how to develop and engage your team? Unlock the opportunities of your agents, set meaningful goals, track progress, and see the measurable impact of a constantly improving support operation. Tired of keeping track of everything in multiple places? Organize tasks in one place so you can focus on tangible ways to improve and empower your team. Transform from a cost center to a profit center.

Assembled is a modern workforce management platform built for rapidly scaling global support teams. We help teams forecast support demand, build and manage team schedules, track real-time performance and schedule adherence, and uncover insights to improve support operations. The first and last workforce management platform you'll need. We generate forecasts out of the box within 10% of your weekly actual support volume, so you can focus your time on getting coverage right. We take you from forecasted requirements to a recommended schedule, in just a few clicks. Keep your team organized with our simple but powerful scheduling experience, honed by the workflows of over 100 support teams. Our real-time reporting tracks how actual team performance and activity compares to your original plan. We provide your whole team visibility into schedules and performance so that everyone shares ownership in success.

Software designed for cross-functional work. Automate your customer insights reporting & case handoffs to internal teams. Bring company-wide focus to key recurring user issues. Set up custom dashboards for specific issue types. Pull all the cases & data context for any issue customers encounter. Work from the same screen to get to the bottom of issues, together. Measure customer sentiment for any specific topic. Go beyond NPS & CSAT and quantify issue value by the $. Themes help you solve recurring customer issues faster. Quickly batch cases together that are representative of any problem you need buy-in to get fixed. OmniPanel pulls in info provided by your helpdesk and connected data sources to expedite your workflow. Never build the same report twice. Set up custom CX dashboards for the issues unique to your business, and let them run automatically. No more tedious tracking of warranty claims, manufacturing mishaps, missing items, or any other customer bottleneck.

Kindo is here and work will never be the same. With just a few clicks, connect to any AI model, integrate with your current apps, and offload your endless tasks with workflows. Kindo streamlines your work so you get to focus on the best parts of your job—not all that extra stuff. The first self-serve Al platform that connects OpenAI's ChatGPT, Google Bard, Cohere Claude or any preferred AI model to your company's data in a secure and private manner. Work efficiently with seamless Al search, connect up to 200+ SaaS integrations, and easily create no-code AI-powered workflows. Ask questions about your data and get answers within seconds, no more having to dig through spreadsheets or wikis—Kindo securely layers AI tools over your existing apps to tackle all your burning questions.

Truto is built to be declarative from the ground up. You can add new and customize every existing Integration and Unified API that we provide. Play around with the product without having to plug in your real accounts. We provide sandbox accounts for all the integrations that we support. We believe that the best developer experience is achieved by hand-crafting SDKs. We understand how frustrating it is when the API and documentation differ like oranges and apples. Truto offers options to store data in a region of your choice. Push data from third-party APIs directly to your database. Truto offers support for vector databases too. With self-hosting options, data will never leave your virtual private cloud. With advanced user management, control access for team members.

Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience.

Strengthen relationships, deepen loyalty, and drive measurable impact across the business. Automate recording and reporting and streamline evaluations—so you can spend more time coaching and leading. Create shorter feedback loops to engage and motivate agents. Use intelligent analytics to focus your attention where it matters most. Let the voice of the customer lead the way to consistent, outstanding customer experiences. Tune out the noise and target the insights you need to meet your contact center goals and drive business value. Quality managers must monitor and coach employees, whether on-site or remote. This includes performing regular evaluations and training to ensure positive customer interactions while monitoring trends and ensuring compliance. For company leadership, a successful quality program is a key to keeping employees engaged and customers happy. Calabrio Quality Management allows you to understand the complete agent and customer experience.

Enable your development team to save massive amounts of time, simplify operations, and deliver experiences fast with Canopy. Connect securely to best-of-breed SaaS platforms, relational databases, spreadsheets, and csv files. Build new connectors to any data set in minutes, including internal data, niche & long-tail SaaS platforms, and complex integrations. Prepare your data in the perfect format for any experience or action. Deliver data through your curated API with the right communication and caching strategy for optimal performance. Quickly view, manage, and troubleshoot everything you care about with real-time insights, actions, and controls. Engineered to exceed enterprise demands with unmatched security, compliance, scalability, and speed.

Meet Ema, a universal AI employee who boosts productivity across every role in your organization. She is simple to use, trusted, and accurate. Ema’s the missing operating system that makes generative AI work at an enterprise level. Using a proprietary generative workflow engine, Ema automates complex workflows with a simple conversation. She is trusted, and compliant and keeps your data safe. EmaFusion model combines the outputs from the best models (public large language models and custom private models) to amplify productivity with unrivaled accuracy. We believe everyone could contribute more if there were fewer repetitive tasks and more time for creative thinking. Gen AI offers an unprecedented opportunity to enable this. Ema connects seamlessly with hundreds of enterprise apps, with no learning curve. Ema can work with the guts of your organization, documents, logs, data, code, and policies.