GetFeedback Integrations

QEval is a cloud-based contact center quality assurance and speech analytics platform built to help call centers improve customer experience, agent performance, and compliance at scale. Designed for modern contact centers, QEval enables teams to automate quality monitoring, analyze customer conversations, and gain real-time visibility into agent performance through actionable dashboards and analytics. QEval empowers QA and operations teams to monitor interactions more efficiently, deliver data-driven coaching, and optimize performance using AI-powered speech analytics and automated evaluation workflows. By replacing manual QA processes with real-time insights, QEval helps organizations strengthen call quality, improve coaching outcomes, and drive consistent customer experience. Built for BPOs, enterprise contact centers, and customer support teams looking to scale quality monitoring and agent coaching.

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

Turn customers into raving fans with Campaign Monitor by Marigold, a powerful email marketing and automation platform that offers the tools to help drive real, bottom line, business results. With Campaign Monitor, building email campaigns that convert is easy. Simply use Campaign Monitor's drag-and-drop email builder and choose from hundreds of beautiful and professionally-designed templates. The platform also comes with a wealth of tools for creating personalized customer journeys, creating smart segments, and building one-to-one relationships with every email subscriber.

Choose the authorized applications from our integration library. Configure the actions and fields using flow builder to start the sync. Communication will start between the apps and KonnectzIT will take care from here. Is your day got munched by regular daily tasks that are simple but time-consuming? Can’t do other important work because you need to put your time & effort into these simple tasks? Looking for an easy but effective to save your time, money, and effort? Use our drag & drop visual builder and instantly connect the application to sync the data between them. It will save you a lot of hours in a day depending on the automation volume. The larger the connections, the larger the time spent daily. Connect the applications and automated unlimited tasks easily and simply using a visual connect builder. No matter how complex your workflow is, our builder will help you to visualize the automation setup while configuring the tasks.

5X is an all-in-one data platform that provides everything you need to centralize, clean, model, and analyze your data. Designed to simplify data management, 5X offers seamless integration with over 500 data sources, ensuring uninterrupted data movement across all your systems with pre-built and custom connectors. The platform encompasses ingestion, warehousing, modeling, orchestration, and business intelligence, all rendered in an easy-to-use interface. 5X supports various data movements, including SaaS apps, databases, ERPs, and files, automatically and securely transferring data to data warehouses and lakes. With enterprise-grade security, 5X encrypts data at the source, identifying personally identifiable information and encrypting data at a column level. The platform is designed to reduce the total cost of ownership by 30% compared to building your own platform, enhancing productivity with a single interface to build end-to-end data pipelines.

Agentforce Education, formerly Education Cloud, is Salesforce’s AI-powered platform designed to unify CRM and next-generation student information system capabilities. It connects recruitment, admissions, academic operations, student success, and advancement teams on a single, flexible data foundation. The platform delivers proactive, data-driven insights to support every stage of the learner lifecycle. AI-powered agents provide 24/7 assistance for prospective students, advisors, and fundraisers. Institutions can personalize engagement, streamline operations, and automate routine administrative tasks. Integrated analytics help staff predict trends and take timely action to improve outcomes. Agentforce Education empowers institutions to deliver connected, lifelong learning experiences at scale.

Kapiche is an insights and analytics product built to make sense of customer feedback data, empowering you to improve decision-making and positively impact your company’s bottom line. Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes. No setup, no manual coding, no code frames. Uncover insights in minutes, not weeks. Have complete confidence in your analysis and answer business questions easily, with deep, actionable insights from any customer data source. In minutes, not weeks. Use the insights uncovered by your insights analysts to ensure buy-in to your CX programs across the organization and drive impactful, customer-centric change. You’ll never make the most impactful business decisions using only quantitative customer data. The richest insights are found at the intersection of qualitative and quantitative data from every stage of the customer journey.

Experience the most intuitive analytics platform, and collaborate with your organization to take action. A universal way for all employees to have common access to your organization's Voice of the Customer. All relevant information organized in one place; with your customers' wants and needs at the center. A beautiful user experience with the right level of detail. Echoes is a true self‑service platform.