Audience
Companies of all sizes looking for an Issue Tracking platform
About Countersoft Gemini
Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.
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Pricing
Starting Price:
$10 per user per month
Company Information
CounterSoft
Founded: 2003
United Kingdom
www.countersoft.com
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Support
Phone Support
Online
Countersoft Gemini Frequently Asked Questions
Countersoft Gemini Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Task Management
Ticket Management
Workflow Management
Release Management
Help Desk
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Community Forums
Live Chat
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Recurring Issues
Scheduling
Task Management
Knowledge Base
Project Management
Agile Methodologies
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Resource Management
Time & Expense Tracking
Traditional Methodologies
Budget Management
Milestone Tracking
Portfolio Management
Task Management
Create Subtasks
Gamification
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Collaboration
Gantt Charts
