Gala by Gavion

Cedri is an AI receptionist for Canadian small businesses. It answers your business line 24 hours a day, in English and French on the same call, and books the job while the caller is still on the phone instead of taking a message. You get a local Canadian phone number. Callers can book, move or cancel an appointment, ask about your services, hours and prices, and be transferred to a person when they need one. You and the customer both get a text confirmation, and returning callers are recognized. Cedri is set up for your trade, with templates for more than 100 kinds of business, from plumbers and dental clinics to salons and restaurants. It uses the words your customers use. Every call gets a summary and a full transcript in the iPhone and Android apps and on the web. Bookings sync with Google Calendar and Outlook (beta). Bookings and call transcripts are stored in Canada. One plan: CA$18.99 a month with 30 answered calls included. No per-minute charges, no contract.

SwiftGuard is an AI receptionist for plumbing and heating businesses. When the plumber is under a sink or out on a callout, SwiftGuard answers the phone in the company's name, tells the caller it is an AI assistant, takes the caller's name, address and problem, and books the job into the connected Google Calendar based on real availability. A business chooses whether SwiftGuard answers every call or only the calls nobody picks up; forwarding is a short code dialled on the existing phone, so the business keeps its number. Callers can also move or cancel an existing appointment or leave a message, and every call lands in the dashboard with a recording, a transcript and the caller's details. Calls it cannot handle are flagged for a callback. The agent speaks English, Dutch, German, French, Italian and Spanish and switches language mid-call. Calls and transcripts are encrypted and deleted after 90 days. Three flat monthly plans include a bundle of call minutes with no per-minute charge.