Audience
Process managers requiring a solution to visualize business processes
About GIEOM Ops Central
GIEOM's Ops Central is a business process observability solution designed to achieve Total Optimization of Process & Systems (TOPS) across enterprises. It enables visualization of business processes and their dependencies on people, systems, and third parties, providing detailed metrics on process capabilities against Key Performance Indicators (KPIs). By implementing Ops Central, organizations gain actionable insights to predict, prevent, and remediate issues and process bottlenecks. The solution supports process discovery through automated methods, integration with BPMN, and manual drawing of process flows. It brings KPIs related to process health from underlying systems, displaying them on process activities for continuous monitoring. Analytics features help quantify, compare, identify, and scale areas for potential improvement, while collaborative tools facilitate process refinement and enhancement. Issue management capabilities allow for tracking process-related loss events.